Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarina Thouraya

Dearborn,MI

Summary

Experienced Medical Assistant with a background in podiatry and cardiovascular practices, skilled in patient care, diagnostic testing, and minor surgical assistance. Demonstrates strong organizational abilities and efficiency, having successfully managed medical records, sterilized instruments, and supported physicians.

In addition to medical roles, has a diverse skill set from working as a Costume Shop Assistant and Ticket Office Receptionist, showcasing adaptability and customer service excellence. Adept at multitasking, with experience in tutoring, volunteering, and mentoring, highlighting strong communication and leadership abilities.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Foot and Ankle Specialty Clinic -Podiatry Practice
2023.04 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physician with minor surgeries (ingrown toenail procedures, ganglion resection) including preparing room and sterilizing instruments.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Performed and assisted in basic wound care duties under physician supervision, promoting healing and preventing infection.
  • Enhanced clinic efficiency by assisting physicians with diagnostic tests (doppler).
  • Performed medical records management, including filing, organizing and scanning documents.
  • Oriented and trained new staff on proper procedures and policies.
  • Called and prepped for specimen and culture labs.
  • Regularly performed cast removal
  • custom molded orthotics
  • Administered night splints, CAM boots, and surgical shoes

Costume Shop Assistant

University of Detroit Mercy Theatre Company
2022.08 - Current
  • Assisted designer in selecting appropriate ensemble for performances
  • Maintained a clean and organized workspace to maximize efficiency while meeting high safety standards.
  • Sewed and constructed costumes using sewing machine, upholstery equipment and hand tools.
  • Determined proper shoes, jewelry, head wear, and other accessories to complement designer outfits.
  • Collaborated with hair and makeup departments to align looks with specific image plans during events.
  • Steamed and pressed garments prior to runway shows.
  • Demonstrated flexibility and adaptability by successfully managing multiple projects simultaneously while adhering to strict production timelines and budget constraints.
  • Improved turnaround times for costume alterations by prioritizing tasks and working efficiently under tight deadlines.
  • Organized and restocked shelves with variety of costumes and accessories.

Ticket Office Receptionist and Usher

University of Detroit Mercy Theatre Company
2022.08 - Current
  • Assisted patrons with special needs, ensuring their comfort and accessibility throughout the event.
  • Assisted marketing team with promotional efforts, distributing materials before events to boost attendance rates.
  • Facilitated smooth entry and exit procedures for guests by scanning tickets efficiently and directing them to appropriate seating sections.
  • Strengthened volunteer program by contributing feedback during debrief sessions, suggesting areas for improvement while praising successes.
  • Contributed to a safe environment by keeping aisles clear, monitoring audience behavior, and reporting any issues to supervisors.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Directed ticket holders to seats and facility locations.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Sold admission, processed payments, and issued tickets.
  • Provided information about current and future events at facility.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.

__________________________________________________________

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Assisted with planning office events and meetings for smooth execution.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Medical Assistant

Heart and Vascular Institute
2022.09 - 2023.04
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure, weight symptoms, and allergies
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Completed ABI (Ankle brachial index) exams
  • Completed DLCO (Diffusing Capacity of Lung for Carbon Monoxide) exams
  • Administered cardiac monitors with informative instructions to ensure proper care.


Volunteer/CNA Student

St. Anthony Rehabilitaion Center
2022.04 - 2022.05
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Assisted residents with ADL's (bathing, feeding, dressing)
  • Obtained general body stats (bp, pulse ox, temperature)

Peer Mentor

TRIO Student Support Services
2021.08 - 2022.04
  • Front desk presence
  • Scheduled student mentor meetings
  • Took phone calls and messages as well as dialing extensions.
  • Maintained clean office space
  • Maintained confidentiality when handling sensitive student records according to FERPA guidelines.
  • Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
  • Designed flyers for upcoming events and workshops
  • Prepared numerous presentations and activities for student workshops.
  • Helped students develop organizational, time management and study skills.

Tutor/Instructor

Kumon Institute of Education
2018.09 - 2021.07
  • Focus on math and reading subjects ranging pre-K - 12th grade
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
  • Promoted critical thinking and problem solving skills through engaging activities and consistent reinforcement of complex concepts.
  • Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
  • Led tutoring workshops for groups of students with related tutoring needs.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

National Honors Society

Fordson High School
2018.01 - 2021.05
  • Obtained 100 service hours
  • 30 service hours obtained over the summer months
  • Attending meetings for service organizations
  • Conducted final honors thesis
  • Conducted final honors volunteer project

Student Ambassador

Fordson High School
2018.01 - 2021.05
  • Answered questions from visitors and potential students about university life.
  • Led school tours for prospective speakers every semester.
  • Recruited future student ambassadors
  • Encouraged students to engage in career workshops in order to determine future projections and career interests
  • Collaborated with other departments to promote student engagement.
  • Mentored students to increase satisfaction and help engage in campus life.
  • Participated in school marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.

Theatre Volunteer

Stout Theater Company
2017.09 - 2021.05
  • Assisting director during daily performance rehearsals.
  • Pitching future performances.
  • Assisting costume designer in preparation for shows.
  • Working concessions during intermission.
  • Communicating with cast members and their families before, during, and after performances.

Secretary

The Thirst Project - Non-profit Organization
2017.09 - 2021.05
  • Raised money to help create water wells in countries that need fresh water sources.
  • Carried out formal transactions through club liaison.
  • Held various fundraisers to raise money.
  • Assisted in budget development and financial oversight, contributing to the club's fiscal responsibility.
  • Informed club members about upcoming events or meetings through email blasts and letters.

Link Crew Leader

Fordson High School
2019.08 - 2021.04
  • Contributed to the improvement of school culture by advocating for policies that supported diversity and inclusion initiatives.
  • Mentored and advised group of up to 5 freshmen.
  • Attended 3-day training consisting of team building activities.
  • Met regularly with assigned freshman group to monitor progress, identify challenges and address adjustment issues.
  • Participated in Orientation Day to answer questions and help students become familiar with high school layout.
  • Delegated several "icebreaker" student-led exercises
  • Coordinated anti-bullying programs to increase awareness and improve school safety.
  • Provided emotional support to students dealing with personal challenges or academic struggles, offering guidance on available resources.
  • Served as a liaison between students, teachers, and administrators, ensuring clear communication on various issues.
  • Encouraged student involvement in community service opportunities, increasing overall school representation in local events.

Education

Bachelor of Science - Honors Biology

University of Detroit Mercy
Detroit, MI
05.2025

High School Diploma -

Fordson High School
Dearborn, MI
05.2021

High School Diploma -

DCMST
Dearborn, MI
05.2021

Skills

  • HIPAA Compliance
  • Patient Care
  • Customer Service
  • Medical terminology knowledge
  • Licensed CNA
  • Computer programming
  • Web design using HTML Javascript
  • Creativity
  • Bilingual (English, Arabic)
  • Leadership
  • Patience

Certification

Certified Nursing Assistant

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

Medical Assistant

Foot and Ankle Specialty Clinic -Podiatry Practice
2023.04 - Current

Medical Assistant

Heart and Vascular Institute
2022.09 - 2023.04

Costume Shop Assistant

University of Detroit Mercy Theatre Company
2022.08 - Current

Ticket Office Receptionist and Usher

University of Detroit Mercy Theatre Company
2022.08 - Current

Volunteer/CNA Student

St. Anthony Rehabilitaion Center
2022.04 - 2022.05

Peer Mentor

TRIO Student Support Services
2021.08 - 2022.04

Link Crew Leader

Fordson High School
2019.08 - 2021.04

Tutor/Instructor

Kumon Institute of Education
2018.09 - 2021.07

National Honors Society

Fordson High School
2018.01 - 2021.05

Student Ambassador

Fordson High School
2018.01 - 2021.05

Theatre Volunteer

Stout Theater Company
2017.09 - 2021.05

Secretary

The Thirst Project - Non-profit Organization
2017.09 - 2021.05

Bachelor of Science - Honors Biology

University of Detroit Mercy

High School Diploma -

Fordson High School

High School Diploma -

DCMST

Certified Nursing Assistant

Sarina Thouraya