Sarina Tupes
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with 4 years as a Satellite teleport gateway technician experience. Broad skills in maintenance and team building. Enthusiastic in expanding skills such as Security plus.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Satellite Teleport Gateway Technician
United States Air Force
06.2020 - 03.2024
- Lead and collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, leveraging strong diagnostic skills and attention to details increasing efficiency among technicians.
- Actively participated in continuous learning initiatives to stay updated on advancements in specialized tools and software to test, monitor, and troubleshoot satellite signals, manage network configurations and system maintenance.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills. Including but not limited to antennas, transmitters, receivers, modems, converters, amplifiers, and cables. Ensuring reliable and secure transmission.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Enhanced equipment performance by, troubleshooting malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Utilized EXCEL, OneNote, Word, Power Point, and Adobe for data entry tasks that increased accuracy while minimizing errors.
- Built and managed essential missions to maintain services supporting cross-branch combat units.
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
Secretary
Pleasant Hill Medical Clinic
07.2017 - 06.2020
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Handled sensitive information discreetly, maintaining HIPAA confidentiality when managing personnel files or financial data.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Offered technical support and troubleshot issues to enhance office productivity.
- Assisted with event setup and teardown, ensuring clean venue spaces for all attendees.
- Demonstrated outstanding commitment to safety protocols by consistently wearing protective gear during regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
- Trained the onboarding of new employees, contributing to a cohesive and efficient workforce.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Maintained an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
Barista
Albertsons Starbucks Kiosk
08.2017 - 01.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed inventory to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, merchandise, and customer service standards.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
Bachelor of Science - Nursing
Lane Community College
Eugene, ORAssociate of Applied Science - Electronic System Technology
Community College of The Air Force
Montgomery, ALSkills
- Secret Security Clearance
- Communication Security Efficiency (COMSEC)
- Climbing Certified
- System Troubleshooting
- Preventive Maintenance and Precision Measurement Equipment Laboratory (PMEL)
- Multitasking and Organization
- Power Tools and Equipment
- Problem-Solving
- Nuclear Command Control Communications (NC3) Proficient
- Team Collaboration
- Human Resources
- Egalitarian leadership
Websites
Recommendation Letter
Available upon request (for cyber field)
Phone
- 49 1 511-576-2426
- 1 458-0806
References
Tabitha Adams
Senior Firefighter EMT
Umatilla Tribal Fire Department
(541) 525-7906
tabithacadams@gmail.com
Steve Wells
NC3 and Country Manager
DataPath
Wells.steven.lee@gmail.com
SSgt Shadman Chowdhury
ACMU Supervisor
USAF
(917)747-8379
chowdhury.shadman@gmail.com
Timothy Marvin
Satellite OPS Technician
DataPath
Marvin.timothy@gmail.com
Certification
Trained in Tower Climbing
Juniper CTP Router Certified
Timeline
Satellite Teleport Gateway Technician
United States Air Force
06.2020 - 03.2024
Barista
Albertsons Starbucks Kiosk
08.2017 - 01.2018
Secretary
Pleasant Hill Medical Clinic
07.2017 - 06.2020
Bachelor of Science - Nursing
Lane Community College
Associate of Applied Science - Electronic System Technology
Community College of The Air Force
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