Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarinprapa Schapiro

Munster,IN

Summary

Experienced in customer service and problems solving, work well in high pressure environments, multi tasking & flexibility to adjust in different scenarios, demonstrating strong communication skills essential for a Flight Attendant role. Background includes providing friendly service in casino table games and restaurant settings, effectively managing disputes and ensuring compliance with federal regulations and companies policy procedures . Proven ability to maintain professionalism while addressing customer needs and complaints, contributing to guest satisfaction. Knowledge of safety protocols and inventory management further supports readiness for the responsibilities of a Flight Attendant.

Overview

7
7
years of professional experience

Work History

Table Games Dealer

Rivers Casino
Des Plaines, Illinois
12.2019 - Current
  • Dealt table games such as Blackjack, Roulette, Pai Gow, High Card Flush, and Spanish 21 professionally and accurately.
  • Adhered to established policies and procedures while dealing at tables. Explained rules, took bets, and delivered payouts to facilitate the movement of games.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Communicated effectively with team members, dealers, supervisors, managers of the table games department.
  • Provided excellent customer service to guests in the casino table games.
  • Maintained a positive attitude and professional demeanor during shifts.

Food and Beverage Attendant

Sen Sushi Bar
Oak Park, Illinois
08.2018 - 03.2021
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Provided excellent customer service to guests, ensuring their satisfaction with food and beverages.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Adhered to all safety protocols when preparing meals for customers with allergies, or dietary restrictions.
  • Maintained hygiene and cleanliness in accordance with health and safety department standards.
  • Responded quickly to customer special requests or resolved complaints in a professional manner.
  • Managed food and beverage inventory, supplies stocking, and ordering.
  • Processed payments and handled cash, credit, and debit transactions with accuracy.
  • Performed opening and closing account duties, and compiled daily sales reports.

Education

ESL Certification - English-as-a-Second-Language Education

Triton College
River Grove, IL
01-2018

Graduate Certificate - Tourism And Hospitality Management

Chiang Mai University
Chiang Mai, Thailand
01-2008

Intermediate Certificate - English Language

Embassy CES
Queensland, Australia
01-2005

Bachelor of Arts - Communication Arts

Payap University
Chiang Mai, Thailand
03-1997

Skills

  • Excellent customer service and guest satisfaction
  • Good teamwork and good communication
  • Working well under pressure
  • Game rules and regulations knowledge and dealing
  • Excellent time management and being disciplined
  • Strong mathematical skills
  • Restaurant service and hospitality
  • Inventory management and Organizing
  • Human resources and administration management

Timeline

Table Games Dealer

Rivers Casino
12.2019 - Current

Food and Beverage Attendant

Sen Sushi Bar
08.2018 - 03.2021

ESL Certification - English-as-a-Second-Language Education

Triton College

Graduate Certificate - Tourism And Hospitality Management

Chiang Mai University

Intermediate Certificate - English Language

Embassy CES

Bachelor of Arts - Communication Arts

Payap University

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