Sarisha Bechoo

Director and Optometrist | The Eye Boutique - Private Practice

• Directed daily clinical and business operations to ensure efficient patient care and practice performance.
• Provided comprehensive eye examinations, diagnosing and managing a wide range of ocular diseases and vision conditions.
• Prescribed and fit eyeglasses, contact lenses, and specialty lenses based on individual patient needs.
• Developed and implemented clinical protocols to improve patient outcomes and streamline workflows.
• Led, trained, and mentored clinical and administrative staff, fostering a collaborative, patient-centered culture.
• Oversaw scheduling, staffing, inventory management, and vendor relationships to optimize practice operations.
• Managed financial performance, including budgeting, revenue growth initiatives, and cost control.
• Ensured compliance with healthcare regulations, patient privacy standards, and professional licensing requirements.
• Delivered personalized patient education on eye health, disease prevention, and treatment plans.
• Built long-term patient relationships through exceptional customer service and high-quality clinical care.
• Collaborated with ophthalmologists and other healthcare providers to coordinate referrals, wellness drives and continuity of care.
• Introduced new technologies, diagnostic equipment, and services to enhance clinical capabilities and patient experience.
• Monitored key performance indicators (KPIs) and implemented strategies to improve patient satisfaction and operational efficiency.
• Supported marketing and community outreach initiatives to increase practice visibility and patient acquisition.
• Directed strategic growth and operations for a full-service optometric practice, balancing clinical excellence with business objectives.
• Increased patient retention and practice revenue through operational improvements and an enhanced patient experience.
• Led multidisciplinary teams while maintaining high standards of clinical care, regulatory compliance, and operational efficiency.

Director & Optometrist | Torga Optical (3 Franchise Locations)

• Directed clinical and business operations across three high-volume optical franchise locations, ensuring consistent service quality and operational excellence.
• Provided comprehensive eye examinations, diagnosing and managing refractive errors, ocular disease, and binocular vision disorders.
• Led multidisciplinary teams of optometrists, optical dispensers, technicians, and administrative staff through recruitment, training, performance management, and mentoring.
• Oversaw financial performance, including budgeting, revenue growth, cost management, inventory control, and profitability across all three practices.
• Managed procurement of frames, lenses, contact lenses, and diagnostic equipment while maintaining optimal inventory levels.
• Implemented standardized clinical protocols and operational workflows to improve efficiency, patient experience, and regulatory compliance.
• Ensured compliance with healthcare regulations, infection control standards, professional licensing requirements, and franchise operating procedures.
• Built strong relationships with suppliers, laboratories, and franchise leadership to optimize product availability and service delivery.
• Drove business growth through patient retention initiatives, community outreach, and local marketing campaigns.
• Collaborated with ophthalmologists and other healthcare professionals to coordinate referrals and comprehensive patient care.
• Utilized practice management software and key performance metrics to monitor productivity, financial performance, and patient satisfaction.
• Delivered personalized patient education on vision correction options, contact lenses, ocular health, and preventative eye care.

• Performed comprehensive eye examinations for patients of all ages, assessing visual acuity, binocular vision, refractive status, and ocular health.
• Diagnosed and managed refractive errors and common ocular conditions, referring patients appropriately for specialist ophthalmic care when indicated.
• Conducted advanced clinical assessments, including slit-lamp biomicroscopy, tonometry, fundoscopy, visual field testing, and retinal imaging.
• Prescribed spectacles, contact lenses, and specialty lens solutions tailored to patients' visual and lifestyle needs.
• Fitted and assessed soft, rigid gas permeable (RGP), multifocal, and toric contact lenses, providing patient education on insertion, removal, hygiene, and aftercare.
• Interpreted diagnostic imaging and clinical findings to detect and monitor ocular diseases such as glaucoma, diabetic retinopathy, cataracts, and macular degeneration.
• Collaborated with ophthalmologists, general practitioners, and allied healthcare professionals to ensure continuity of patient care.
• Verified spectacle prescriptions and ensured accurate dispensing by considering frame selection, lens design, pupillary distance, optical centration, and patient requirements.
• Ordered ophthalmic lenses and coatings through accredited laboratories, ensuring prescription accuracy and adherence to quality standards.
• Evaluated finished spectacles for lens accuracy, optical alignment, fitting, and compliance with prescription specifications before patient dispensing.
• Performed frame adjustments, lens troubleshooting, and spectacle fitting to maximize patient comfort, vision, and satisfaction.
• Worked closely with optical laboratory staff and suppliers to resolve manufacturing issues, remakes, and complex prescription requirements.
• Maintained accurate electronic patient records and ensured compliance with clinical governance, infection control, and professional regulatory standards.
• Mentored junior optometrists, pre-registration optometrists, and optical assistants in clinical best practices and patient care.
• Delivered exceptional patient-centered care while consistently achieving high standards of clinical quality, efficiency, and customer satisfaction.