SARISSA FOX
Colton,CA
Summary
Motivated Operations Manager with expertise in vendor relationship management and contract negotiation. Skilled in mentoring and developing high-performing teams to achieve organizational objectives. Collaborative and adept at working with individuals at all levels. Known for applying a strategic and commercial approach to problem-solving and business process development.
Overview
23
23
years of professional experience
Work History
Logistics Operations Manager
Tony's Express Inc.
09.2023 - 03.2024
- Optimized warehouse layout for greater space utilization and improved workflow efficiency.
- Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
- Streamlined logistics operations by implementing efficient processes and procedures.
- Identified areas of opportunity for process improvement, leading to increased efficiency and reduced errors.
- Collaborated with cross-functional teams to improve supply chain visibility and communication.
- Trained and developed team members, fostering a positive work environment that promoted growth and development.
- Implemented continuous improvement initiatives, resulting in significant cost savings and enhanced customer satisfaction.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated dispatching of 52 drivers to accomplish daily delivery requirements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Shift Operations Manager
Yellow Freight
02.2022 - 08.2023
- Trained, mentored and motivated employees to maximize team productivity
- Engaged employees to create safe, energetic work environment through feedback and recognition
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance
- Built strong operational teams to meet process and production demands
- Coordinated with other supervisors, combining group efforts to achieve goals
- Managing / Delegating work to staff of 75-120 employees, setting priorities and goals
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Lead / Machine Operator
Amphastar Pharmaceuticals
04.2017 - 02.2022
- Managing operations for 7-10 employees
- Data entry and machine operation for face paced medication manufacturer
- Follow strict SOP's of labeling and batch control
- Warehouse inventory, quarterly
- Answer interdepartmental phone calls and troubleshoot with other departments
- Label, pack and wrap full pallet orders
- Utilize pallet jack, electric pallet jack, and industrial printers
- Maintain computer records, batch records and labels for medication
- Maintain professional certifications required to process and label individual medications and operate related machinery
- Cross verification skills within assigned department, and inter-department SF Food preparation when needed
- Maintain paperwork to support FDA audits as required by law
- Procedure development and simplification.
Grooming Assistant
Big & Small Grooming
07.2015 - 04.2017
- Assist busy grooming shop with daily function
- Answer multiple line phone systems and schedule grooming appointments
- Maintain current records on all client animals, including contact information, medical issues, special request, and up to date vaccination proof
- Assist with intake and pick up of animals, assist walk in customers with questions, and appointments
- Process payments for services, cash and credit sales
- Delivered excellent service to pet owners to drive repeat business.
Tax Preparation Manager
Liberty Tax Service
12.2014 - 06.2015
- Answering multi-line phone system
- Managing 7 tax preparers on a daily basis
- Generated weekly work schedule for all employees
- Maintained contact with corporate headquarters to ensure compliance with corporate policies and submit tax returns to IRS
- Set and encouraged weekly goals for all employees
- Filling and document control
- Prepared tax returns for customers according to IRS guidelines
- Specialized in business and homeowner tax return preparation.
Elderly Caregiver
Private Residence
11.2009 - 12.2014
- Bathing, dressing, toileting, and all personal care needs
- Grocery shopping, errands, and Dr
- Appointments
- General light housekeeping, laundry, and linens
- Blood glucose monitoring and blood pressure monitoring
- Medication management and administration.
Bartender
University Marriott
02.2008 - 03.2011
- Evening hotel bartending
- Maintaining inventory of bar
- Checking for proper identification of all patrons
- Banquet and conference services
- Hotel room service
- Taking, placing and serving all food orders in bar area
- Set up and take down breakfast buffet
- A la carte breakfast and beverage waitress.
Supervisor
Inland Party Rentals
08.2004 - 09.2007
- Greeted customers and answered phones
- Balanced cash and credit/debit receipts at end of shift
- Scheduled reservations and managed large volume party rentals for small and large events
- Fulfilling balloon orders as needed, including large orders for ceremonies.
Concessions Manager
Robin Hoods Pizza
06.2001 - 07.2004
- Concessions at food counter, food truck, and stadium stands
- Worked various events and games at National Orange Show and 66ers Stadium
- Took and expedited orders, large volume cash handling, and cash register duties
- Schedule all employees and hours for each pay period.
Education
High School Diploma -
Southern California Independent Edu. Studies
Lancaster, CA06.2004
Skills
- Excellent ability to relate to people and satisfy customer's needs
- Document control and data entry
- Computer and 10-key
- Easily communicate and relate to the public
- Works well in a team environment
- Flexible, enthusiastic, and motivated towards obtaining goals
- Great memory and multi-tasking abilities
- Organized and detail oriented
- Professional appearance
- Warehouse Management
- Safety Management
- Logistics Analysis
- Transportation Management
- Team Management
- Budget Planning
- Vendor Relationship Management
- Supplies inventory
- Tariff coding system
- Teamwork and Collaboration
Timeline
Logistics Operations Manager
Tony's Express Inc.
09.2023 - 03.2024
Shift Operations Manager
Yellow Freight
02.2022 - 08.2023
Lead / Machine Operator
Amphastar Pharmaceuticals
04.2017 - 02.2022
Grooming Assistant
Big & Small Grooming
07.2015 - 04.2017
Tax Preparation Manager
Liberty Tax Service
12.2014 - 06.2015
Elderly Caregiver
Private Residence
11.2009 - 12.2014
Bartender
University Marriott
02.2008 - 03.2011
Supervisor
Inland Party Rentals
08.2004 - 09.2007
Concessions Manager
Robin Hoods Pizza
06.2001 - 07.2004
High School Diploma -
Southern California Independent Edu. Studies
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