Summary
Overview
Work History
Education
Skills
Timeline
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Sarita Hunter

Katy,TX

Summary

Effective Administrative Assistant with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 28 years of related experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience

Work History

Hospital/MBU Unit Secretary

Texas Childrens Hospital, TMC
03.2014 - Current
  • Answer patients' call light and unit phones
  • Relay patients' requests to staff
  • Enter orders per nurse request
  • Assemble and disassemble patient charts
  • Scan chargeable items to patients
  • Enter Transfer and discharge patients in timely manner
  • Print nightly reconciliation reports
  • Communicate with other departments within hospitals.
  • Preceptor of onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in role.
  • Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in timely manner.
  • Supported office staff and operational requirements with administrative tasks.

Hospital Unit Secretary

MEMORIAL HEALTHCARE SYSTEM, Katy, TX
03.2008 - 10.2013
  • Enter doctor orders
  • Relay information from patient calls to staff, handle correspondence and collaborate with various departments to ensure quality patient care delivery
  • Notify appropriate departments regarding admission, transfer, referral and discharge of patients
  • Experience in answering department calls, calling physician consults, entering physician orders, assemble patient charts, discharge patients in timely manner
  • Communicate with other departments within hospital upon patient transfer
  • Exhibit compassionate care and communication with regard to related patient issues.

Pre-Admitting/Med/Surg and L & D Unit Secretary

Christus St. Catherine
05.2005 - 08.2008
  • Handled front desk tasks
  • Experience with pre-certification procedures, physician order entry, train to collect co-pays and deductibles, schedule appointments, insurance verification, answering incoming calls, assemble charts, and admit and discharge patients on unit in timely manner
  • Faxing medication orders to pharmacy.

Patient Administration (ER)/ Med/Surg Unit Secretary

HCA
03.1998 - 05.2005
  • Experience in following collection, storage, and retrieval of patient data, pre-certification, physician order entry, schedule appointments, insurance verification, answering incoming calls, assemble charts, and admit and discharge patients on unit in timely manner
  • Collect co-pays and deductibles upon discharge.
  • Managed incoming calls and directed to appropriate department.
  • Maintained clean, organized work environment for optimal efficiency in delivery of patient care services.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Executed administrative duties to facilitate unit tasks and meet team goals.

Patient Administration Specialist

United States Army Reserves
08.1992 - 07.1998
  • Provide advice and make recommendations to commander and staff on all matters pertaining to enlisted soldiers and their families.
  • Assist in inspection of command activities
  • Ensure adherence to command policies
  • Ensures that newly assigned enlisted personnel are instructed in military courtesy, customs of service and command regulations or policies
  • Responsible for monitoring training or conducts training of enlisted soldiers; while ensuring timely submissions;
  • Reviews evaluation reports to determine compliance with policies and procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Resolved customer complaints using established follow-up procedures.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Proactively identified areas for improvement within current systems and processes, proposing actionable solutions that led to tangible positive outcomes in terms of both efficiency and overall patient experience.

Education

High School Diploma -

Dunbar High School
Lubbock, TX
05.1990

Skills

  • EPIC
  • Strong Organization
  • Customer Service
  • Medical office administration
  • Detail-oriented approach
  • Insurance Verification
  • Data Entry Software

Timeline

Hospital/MBU Unit Secretary

Texas Childrens Hospital, TMC
03.2014 - Current

Hospital Unit Secretary

MEMORIAL HEALTHCARE SYSTEM, Katy, TX
03.2008 - 10.2013

Pre-Admitting/Med/Surg and L & D Unit Secretary

Christus St. Catherine
05.2005 - 08.2008

Patient Administration (ER)/ Med/Surg Unit Secretary

HCA
03.1998 - 05.2005

Patient Administration Specialist

United States Army Reserves
08.1992 - 07.1998

High School Diploma -

Dunbar High School

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Sarita Hunter