Sarix Pagan Ramos
Winter Haven,FL
Summary
Hardworking Commercial Sales Manager multitasks and supervises employees with efficient recordkeeping. Successful at client prioritization and efficient performance reviews. Committed to excellent salesmanship and market monitoring.
Overview
10
10
years of professional experience
Work History
Commercial Sales Manager
Auto Zone Auto Parts
07.2017 - 06.2024
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
Assistant Manager
Payless Shoe Source
08.2016 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
HOST- BUSSER
Azteca De Oro
04.2016 - 08.2016
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Paramedic - EMT
YOUR LIFE AMBULANCE
05.2015 - 02.2016
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Secretary Assistant
Instituto De Banca Y Comercio
04.2014 - 05.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
- Answered multi-line phone system.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
GED -
Instituto De Banca Y Comercio - San Juan
San Juan, PR06.2015
High School Diploma -
Angel P Millan Rohena
Carolina, PR05.2014
Skills
- Customer Service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Commercial Sales Manager
Auto Zone Auto Parts
07.2017 - 06.2024
Assistant Manager
Payless Shoe Source
08.2016 - 07.2017
HOST- BUSSER
Azteca De Oro
04.2016 - 08.2016
Paramedic - EMT
YOUR LIFE AMBULANCE
05.2015 - 02.2016
Secretary Assistant
Instituto De Banca Y Comercio
04.2014 - 05.2015
GED -
Instituto De Banca Y Comercio - San Juan
High School Diploma -
Angel P Millan Rohena
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