Sariya Hernandez
Saint Cloud,Florida
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
1
1
Certification
Work History
Associate
Wawa
09.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Maintain cleanliness and organization of beverage stations and work areas to ensure compliance with health and safety regulations.
- Monitor inventory levels and restock supplies as needed to meet customer demand.
- Work collaboratively with team members to ensure smooth store operations and a positive customer experience.
Education
High School Diploma -
Florida Youth Challenge Academy
5629 FL-16, Starke, FL 3209106-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Courteous and professional
- Order fulfillment
- POS system operation
Certification
- Microsoft Office Specialist (MOS) Certification
- Florida Driver's License
Timeline
Associate
Wawa
09.2024 - Current
- Microsoft Office Specialist (MOS) Certification
- Florida Driver's License
High School Diploma -
Florida Youth Challenge Academy
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