Professional Lead and Manager with over 12 years of experience in corporate environments. Managed program with annual spend exceeding $60 million and led diverse projects. Achieved a 90% reduction in noncompliance behaviors and financial losses through effective policy implementation. Demonstrated commitment to customer service and resourcefulness in managing multiple projects under tight deadlines.
- Managing Grant Thornton US Corporate Card program with 7000 cards in force (avg. $ 60 million annual spend
- Managing and leading communication with our program vendors
- Optimizing internal processes and external data feeds
- Creating and design internal Corporate Card program web page and newsletter
- Responsible for sensitive data, reporting, and annual reviews
- Implementation and execution of corporate card policy
- Leading projects across multiple departments (CFO, finance, HR, Legal, IT, etc.)
- Monitoring internal and external expense trends.
- Minimizing company delinquencies and write off loss
- Participating in onboarding and disciplinary actions related to Corporate Card Program
- Designing all training aids and materials, leading live trainings
- Managing separations to minimize risks and losses
- Reconciling and managing meeting cards (avg.). Monthly payment: $830,000.00.
- Managing the life cycle of contingent labor for all Grant Thornton US locations
- Coaching engagement managers on procedures related to on-boarding contingent workers
- Managing communication with Grant Thornton suppliers and providing onboarding documentation
- Processing background checks, independence clearance, statement of work, and master service agreements
- Resolving any outstanding on-boarding issues for contingent workers by partnering with Business Technology team and People & Culture Team
- Create a positive candidate experience
- Close cooperation with Top Management on structure of interviews for executive candidates
- Processing drug screens and background checks
- Managing expense reports and sign on bonus administration
- Lead team of 4, organize and manage workflow for the team through metric log
- Developing training curricula and creating training aids (HireVue, CTA, Scheduling check list, etc.)
- Coordinate complex travel arrangements and meetings
- QA testing of new scheduling app, requirements gathering, project prioritization and participating on pilot with the project leaders
- Creatively source candidates for open positions through a variety of resources including traditional networking, cold calling, referrals, online and other social media resources
- Conducting in person interviews
- Management support
- Lead project identification, requirements gathering, scope development, budget management, and project prioritization
- Managing technical support for internal users (Europe, Middle East and South Africa)
- Providing high-quality technical, logistic support under tight SLA parameters
- Assist in the development, revision and implementation of training materials as needed
- Training of new hires to our team
- Team leader for part time students
- Conduct feedback processes to ensure internal customer satisfaction
- Creating and consolidating technical user guides and documentation