Sarkhome Sisounthone
Redding,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Curtis Homes LLC
10.2017 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
Service Manager
Chipotle Mexican Grill
03.2015 - 04.2021
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
House Supervisor
Curtis Homes LLC
10.2018 - 12.2019
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Provided emergency response during shifts and when on-call.
- Administered medications subcutaneously, orally and via IV.
- Reviewed clinical documentation to asses standards and quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
DSP
Ips Services
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Enterprise High School
Redding, CA06.2013
Skills
- Progress Documentation
- Appointment Scheduling
- Behavioral Management
- ADL Support
- Workflow Planning
- Supply Ordering
- Quality Assurance
- Product Rotation
- Inventory Management
- Kitchen Staff Coordination
Timeline
DSP
Ips Services
12.2023 - Current
House Supervisor
Curtis Homes LLC
10.2018 - 12.2019
Direct Support Professional
Curtis Homes LLC
10.2017 - Current
Service Manager
Chipotle Mexican Grill
03.2015 - 04.2021
Enterprise High School
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