SARKIS DEFTERDERIAN
Glendale,CA
Summary
With over four decades of automotive repair experience, I excel in diagnosing and resolving complex issues across all major vehicle systems. At LAND ROVER PASADENA, I showcased my expertise in using JLR Diagnostic tools and effective communication, significantly enhancing service quality and efficiency. My adeptness in both technical repairs and professional interactions marks me as a distinguished candidate in the automotive field.
Overview
30
30
years of professional experience
Work History
LAND ROVER CERTIFIED LEVEL 3 TECHNICIAN
LAND ROVER PASADENA
Pasadena , California
08.2008 - Current
- Replaced worn or damaged components in accordance with manufacturer specifications.
- Documented repair processes and outcomes for internal records and customer reports.
- Monitored all repairs to ensure they are completed within a specified timeframe.
- Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
- Communicated with management, engineering and quality departments to solve technical repair problems.
- Read and understood diagrams and schematics to accurately perform repairs.
- Diagnosed and repaired a wide range of electronic equipment to manufacturer specifications.
- Interpreted and followed technical manuals and schematics for precise repairs.
- Inspected completed jobs for quality assurance purposes.
- Developed positive relationships with clients by actively listening to their feedback and responding promptly to inquiries.
- Maintained a safe environment for both humans and animals during all interactions.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
VOLVO FACTORY CERTIFIED TECHNICIAN
GALPIN VOLVO
Van Nuys, CA
01.2000 - 08.2025
- Diagnosed complex mechanical issues using specialized diagnostic equipment.
- Replaced worn or defective parts with new components or rebuilt parts.
- Rebuilt engines, transmissions, axles and other major vehicle components.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Maintained a clean and organized workspace in order to efficiently complete repairs in a timely manner.
- Inspected brake systems for proper operation and safety compliance.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Completed scheduled appointments on time to drive quality service.
- Repaired vehicle components according to manufacturer specifications.
LAND ROVER CERTIFIED TECHNICIAN
LAND ROVER SANTA MONICA
SANTA MONICA , CALIFORNIA
08.2004 - 08.2008
- Completed routine maintenance and repair.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Tested electrical systems including wiring harnesses, relays, switches, and sensors.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Utilized hand tools to properly splice cables.
- Documented all completed repairs according to company policies.
- Installed new components or replaced defective parts to restore functionality.
- Conducted thorough post-repair test drives for quality assurance purposes.
5 STAR CERTIFED CHRYSLER/DODGE/JEEP TECHNICIAN
SHAVER PONTIAC/JEEP
THOUSAND OAKS , CALIFORNIA
01.1999 - 01.2000
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Installed new components or replaced defective parts to restore functionality.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Troubleshot issues with existing engines using specialized diagnostic tools and techniques.
- Completed day-to-day duties accurately and efficiently.
CHRYSLER/DODGE/JEEP/RAM/EAGLE 5 START CERTIFIED TE
DEPENDABLE DODGE/JEEP
CANOGA PARK, CALIFORNIA
02.1996 - 01.1999
- Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
- Repaired fuel systems, spark plugs, electrical wiring, and other related parts of small engines.
- Tested repaired engines for proper functioning before returning them to customers.
- Overhauled entire engines to restore functionality and keep equipment running at peak levels.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Performed system and component failure analysis using diagnostic troubleshooting techniques.
- Performed soldering tasks to repair or replace damaged electronic components.
- Repaired and maintained mechanical equipment such as pumps, motors, conveyors, and production machines.
- Repaired and performed quality testing of products to meet established specifications.
Education
High School Diploma -
LOS ANGELES COMMUNITY COLLEGE
Los Angeles, CA06-1980
Skills
41 year of automotive repair experiences and vast knowledge and understanding of how all the major vehicle system work together including the engine, transmission, front/rear differentials, suspension system, brakes, cooling system, HVAC system, Air bag system, electronic system and fuel system Petrol/Diesel Fuel system and capable of troubleshooting
Able clearly to communicate with advisors/management department using accordance to dealership's standard and using company provided computers and tools Conduct myself with professional standard and verbal communication
Using JLR Diagnostic tools, read DTC, diagnose, trace fault, repair, program vehicle, over the air software downloads
Capable of using Digital Volt Meter diagnosing electrical circuits
Using smoke machine to locate emission and exhaust and vapor leaks and repairs Using AC refrigerant machines 1234yf and R134 and R12 Using Ultra sonic sound air leak detector and noise/vibration detector tools
Accomplishments
At land rover of Pasadena. I was recognized and given watch and various gifts and recognizing me and my team for becoming an Elite Land Rover Technician of the year 2015/2016/2018
Timeline
LAND ROVER CERTIFIED LEVEL 3 TECHNICIAN
LAND ROVER PASADENA
08.2008 - Current
LAND ROVER CERTIFIED TECHNICIAN
LAND ROVER SANTA MONICA
08.2004 - 08.2008
VOLVO FACTORY CERTIFIED TECHNICIAN
GALPIN VOLVO
01.2000 - 08.2025
5 STAR CERTIFED CHRYSLER/DODGE/JEEP TECHNICIAN
SHAVER PONTIAC/JEEP
01.1999 - 01.2000
CHRYSLER/DODGE/JEEP/RAM/EAGLE 5 START CERTIFIED TE
DEPENDABLE DODGE/JEEP
02.1996 - 01.1999
High School Diploma -
LOS ANGELES COMMUNITY COLLEGE
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