Summary
Overview
Work History
Education
Skills
Timeline
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Sarmila Giri

San Francisco

Summary

Dynamic Crew Leader with a proven track record at Bite, excelling in crew oversight and safety compliance. Leveraged strong multitasking and organizational skills to enhance customer satisfaction and team performance. Recognized for effective training and collaboration, ensuring high-quality service and a safe working environment.

Overview

3
3
years of professional experience

Work History

Crew Leader

Bite
03.2023 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

Crew Member

Bite
02.2022 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Bachelor of Science - Science

Gorkha Model College
Dang Nepal
05-2015

Skills

  • Crew oversight
  • Safety guidelines
  • Multitasking and organization
  • Crew management
  • Teamwork and collaboration
  • Work Planning and Prioritization
  • Documentation and reporting
  • Customer relationship management (CRM)

Timeline

Crew Leader

Bite
03.2023 - Current

Crew Member

Bite
02.2022 - 03.2023

Bachelor of Science - Science

Gorkha Model College

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Sarmila Giri