Saroj Adhikari
Pittsburgh,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PC Technician
GURU Complete Solution
06.2018 - 01.2021
- Enhanced system performance by troubleshooting and resolving hardware and software issues.
- Streamlined workflow for clients by setting up and configuring computer systems, networks, and peripherals.
- Maintained a high level of customer satisfaction with timely resolution of technical issues.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
Direct Support Professional
Everest Home Care LLC
01.2021 - 01.2024
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Retail Manager
Jeannette Food Mart
01.2021 - 11.2022
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Direct Support Professional
Verland
10.2022 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
Education
Associate Degree in Information Technology - Information Technology
Broadway Infoys
Kathmandu Nepal01.2018
Bachelor in Hotel Management -
Siddhartha Higher Secondary Boarding School
01.2014
Skills
- Computer basic in IT
- Driving Skills
- Fast Learner
- Hardworking
- Mathematically inclined
- Teaching Skills
- ADL Support
- Chronic Disease Management
- Indirect Patient Care
- Behavioral Management
- Laptop and Tablet Operation
Certification
- Basic IT
- Bachelor in Hotel Management
References
- Rup Timsina, Bonamour Health Group LLC, Certified Nursing Aide (CAN), rupn_timsina@yahoo.com, 412-537-6817
- Bhuwan Acharya, Everest Home Care LLC, CEO of Home Care/Owner Manager, 412-315-5695
Languages
Nepali
Full Professional
English
Professional Working
Hindi
Professional Working
Timeline
Direct Support Professional
Verland
10.2022 - Current
Direct Support Professional
Everest Home Care LLC
01.2021 - 01.2024
Retail Manager
Jeannette Food Mart
01.2021 - 11.2022
PC Technician
GURU Complete Solution
06.2018 - 01.2021
Associate Degree in Information Technology - Information Technology
Broadway Infoys
Bachelor in Hotel Management -
Siddhartha Higher Secondary Boarding School
- Basic IT
- Bachelor in Hotel Management
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