Highly organized and self-motivated professional with a strong attention to detail. Experienced in managing schedules, coordinating appointments, and maintaining an efficient office environment. Background in ABA therapy, administrative support, banking, customer service, and sales. Diverse skill set includes client relations, financial transactions, and driving sales through effective communication. Ability to maintain confidentiality, deliver exceptional service, and build long-term customer relationships sets me apart. Seeking a role to utilize financial expertise, sales skills, and customer service experience to drive business growth and satisfaction.
Implement individualized ABA therapy plans designed by Board Certified Behavior Analysts (BCBAs).
Conduct one-on-one therapy sessions to improve clients' social, communication, and adaptive skills.
Collect and maintain accurate data on clients' progress toward goals.
Collaborate with BCBAs, parents, and team members to adjust behavior intervention plans.
Provide positive reinforcement to encourage desired behaviors and reduce challenging ones.
Participate in training sessions to stay current on ABA techniques.
Performed administrative and clerical tasks, including data entry and management.
Organized trade show participation and managed product reception.
Ensured quality control and prepared products for shipping
Created professional documents using Word, Excel, and PowerPoint.
Maintained inventory of office supplies and organized the office environment.
Processed financial transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency.
Maintained in-depth knowledge of bank products and services to assist customers effectively.
Ensured high levels of privacy and confidentiality in all banking operations.
Delivered a friendly and professional customer experience, resolving inquiries and concerns efficiently.
Sold gym memberships and services using persuasive sales techniques.
Conducted cost-benefit analyses to assess potential customers' needs and offer tailored solutions.
Maintained positive business relationships to encourage repeat business and referrals.
Provided excellent customer service to enhance client satisfaction and retention.
Time Management & Organization
Sales & Customer Relationship Management
Behavior Intervention Planning & Implementation
Empathy, Patience & Active Listening
Problem-Solving & Conflict Resolution
Persuasive Communication
Adaptability & Flexibility
Attention to Detail
Multitasking & Prioritization
Interpersonal & Negotiation Skills
Collaboration & Teamwork
CPR and First Aid Certified
Earned a certificate in HTML, CSS, and JavaScript through an online course.
CPR and First Aid Certified
Earned a certificate in HTML, CSS, and JavaScript through an online course.