Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saron molla

San Jose,CA

Summary

Dynamic Guest Advocate at Target with exceptional communication and strong empathy, enhancing guest satisfaction through personalized service and effective complaint handling. Recognized for reducing checkout wait times and fostering positive relationships, demonstrating stress tolerance and commitment to outstanding customer service. Proven ability to engage and support both guests and team members effectively.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Student Nurse

SVCTE
08.2024 - 06.2025
  • Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
  • Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
  • Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.

Guest Advocate

Target
06.2024 - 08.2024
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Lincoln High School
San Jose, CA
05-2025

Skills

  • Exceptional communication
  • Customer service
  • Complaint handling
  • Friendly, positive attitude
  • Problem-solving
  • Active listening
  • Excellent communication
  • Time management
  • Catheter Care
  • Bed Pan Care
  • Basic Phlebotomy
  • Moving Patient

Certification

  • First Aid/CPR Certified
  • BLS certified
  • Nursing Careers Certified

Languages

Amharic
Native or Bilingual

Timeline

Student Nurse

SVCTE
08.2024 - 06.2025

Guest Advocate

Target
06.2024 - 08.2024

High School Diploma -

Lincoln High School

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