Saron Murray
Mesa,AZ
Summary
Motivated, sharp, and comfortable in fast-paced environments, I bring a strong mix of administrative expertise, customer care, and dependable multitasking. I excel at organizing schedules, maintaining smooth workflows, and handling high-volume requests with accuracy and calm. I communicate clearly, listen actively, and manage multiple priorities while delivering a professional and personable customer experience. Ready to bring strong people skills, polished communication, and a goal-driven mindset to a remote inbound sales team.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Renewable Works
07.2025 - 10.2025
- Coordinated daily schedules for project managers, crews, and subcontractors—plus handled safety meetings and documentation—keeping everyone on track and projects moving without chaos.
- Managed weekly labor costing and payroll for 260+ employees with accuracy that leadership depended on, served tracking hours; verifying job codes and building clean cost reports.
- Handled the full spectrum of office operations: document control, inventory, correspondence, vendor communication, and high-speed data entry in a hectic construction environment.
Office Manager
HardHat Workforce Solutions Inc.
03.2024 - 05.2025
- Served as the go-to person for internal teams and vendors, delivering clear communication, fast responses, and top-tier customer service; worked across departments to troubleshoot issues and keep projects aligned.
- Handled scheduling, workflows, payroll, and labor costing with precision—showing off strong organization, quick prioritization, and attention to detail perfect for managing customer accounts and high-volume sales calls.
- Supported daily operations with confident multitasking, fast typing, accurate data entry, reporting, and correspondence, staying efficient under pressure while navigating systems and CRMs like a pro.
Sales & Customer Experience Associate
Spotify
11.2019 - 03.2024
- Served as the primary point of contact for high-volume inbound calls and customer inquiries, delivering solution-focused, professional service that built trust, repeat business, and long-term client relationships.
- Consistently exceeded sales goals by identifying customer needs, recommending tailored solutions, and guiding clients through purchases with confidence and empathy, while managing accounts, orders, and follow-ups in the CRM with precision.
- Collaborated across teams to resolve issues, provide updates, and maintain a seamless customer experience, handling multiple requests and tasks simultaneously while ensuring accuracy and efficiency under pressure.
Education
Legal Administration - Paralegal Studies
Mt. San Antonio College
Walnut, CA01-2026
Skills
- Active Listening – Actually hearing customers, not just waiting to talk
- Customer Service & Communication – Clear, friendly, and solution-focused
- Sales Conversion & Problem Solving – Turning “I’m not sure” into “Let’s do it”
- CRM & Multitasking Efficiency – Tabs open, tasks moving, nothing missed
- Time Management & Self-Motivation – Proven record to productive and hit goals without on-site supervision
- Persuasive Communication – Ability to influence decisions and close sales over the phone or virtually
- Conflict Resolution & Objection Handling – I can turn challenging customer interactions into positive outcomes
Timeline
Administrative Assistant
Renewable Works
07.2025 - 10.2025
Office Manager
HardHat Workforce Solutions Inc.
03.2024 - 05.2025
Sales & Customer Experience Associate
Spotify
11.2019 - 03.2024
Legal Administration - Paralegal Studies
Mt. San Antonio College