Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Overview
5
5
years of professional experience
Work History
AUS RAMP AGENT
GAT
01.2024 - Current
Move heavy luggage and equipment
Safely and efficiently loaded and unloaded luggage, cargo and freight onto and off of aircraft. Ensured aircraft cargo holds were loaded properly and in compliance with company policies.
Operated ground support equipment to ensure timely aircraft servicing.
Coordinated baggage handling processes to maintain efficient turnaround times.
Led safety briefings, promoting adherence to federal regulations among staff.
Implemented workflow improvements that enhanced overall ramp efficiency.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Checked cargo and baggage for security to meet TSA regulations.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
AUS - CABIN CLEANER
Unifi
01.2023 - 01.2024
CLEANING AIRCRAFT
Collaborated with team members to streamline workflow and optimize resource allocation.
Maintained inventory of cleaning supplies, ensuring availability for uninterrupted service delivery.
Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
Supported airline safety standards with meticulous attention to detail during cabin inspections.
TEAM WORK
Supervised daily cabin cleaning operations to ensure compliance with safety and cleanliness standards.
Trained new staff on efficient cleaning techniques and company protocols.
Costumer Reperesentitve
Neighborhood Transportation
Austin, TX
03.2021 - 05.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Education
Associate of Science -
Austin Community College
03.2026
Associate of Science -
Austin Community College
03.2026
Skills
Ability to lift, carry, and move heavy luggage and equipment
Work well with a team and ensure operation runs smoothly, ensure proper handling
Experience with ramp equipment like tugs, belt loaders, and forklifts provided customer service by assisting passengers with luggage and answering inquiries, ensured aircraft cargo
Ramp service
Aircraft marshalling
Heavy lifting
Baggage handling
Customer service
Team leadership
Flexible schedule
Inclement weather tolerance
Pushback and towing
Loading and unloading
Problem-solving
Accomplishments
Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.