SARONA S VIVAO

• Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
• Maintained accurate records of client information in accordance with agency policies and procedures.
• Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
• Developed relationships with local agencies to ensure access to necessary services for clients.
• Conducted intake interviews and bio-psycho-social assessments to determine clients' eligibility and suitability for program.
• Coordinated between various entities to manage cases.
• Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
• Engaged in continuous professional development to stay informed of best practices in casework.
• Monitored client progress and updated service plans as necessary.
• Built trust and rapport with clients to facilitate effective support.
• Advocated on behalf of clients to secure necessary services and support.
• Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
• Managed caseload efficiently, prioritizing tasks to meet client needs and deadlines.
• Responded to emergency situations by providing immediate support and referrals.

• Maintained confidentiality of all patient information in accordance with HIPAA regulations.
• Processed patient admissions, registrations, transfers, and discharges according to established procedures.
• Created new patient accounts in EMR system as needed.
• Verified insurance coverage for services provided by the facility.
• Scanned documents into electronic medical records system.
• Obtained necessary signatures for privacy laws and consent for treatment.
• Verified demographics and insurance information to register patients in computer system.
• Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
• Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.

• Processed patient admissions, registrations, transfers, and discharges according to established procedures.
• Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
• Created new patient accounts in EMR system as needed.
• Verified insurance coverage for services provided by the facility.
• Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.

• Ensured accuracy of all data entered into computer system.
• Maintained confidentiality of all patient information in accordance with HIPAA regulations.
• Processed patient admissions, registrations, transfers, and discharges according to established procedures.
• Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.

- Provided accurate and appropriate information in response to customer inquiries

- Maintained up-to-date records at all times

- Developed effective relationships with all call center departments through clear communication

• Counseled prospective applicants on the admissions process and opportunities.
• Successfully sourced, screened, interviewed and enrolled homeless Veterans into HMIS system
• Referred clients to partner agencies for additional services
• Collaborated with team members to identify and accomplish agency objectives.

- Planned, prepared and served meals and snacks according to prescribed diets

- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs

-  Provided transportation, assistance and companionship to clients. Cleaned and organized patients’ living quarters

-  Performed household tasks such as laundry, dusting, washing dishes and vacuuming

- Facilitated games and other activities to engage clients.

- Documented daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs

- Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support

-Communicated effectively with educators from various grade levels

- Supported students in developing strategies for individual needs and classroom group dynamics

- Implemented student at risk programs to encourage student participation

- Evaluated transcripts and assigned courses to students necessary for graduation