Overview
Work History
Education
Skills
Timeline
Generic

Sarouganie Singh

Queens,NY

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Community Access, Inc
Manhattan , New York
03.2020 - Current
  • Responded to customer inquiries via phone, email, and in person.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Compiled and prepared reports and documents as requested.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Assisted with scheduling appointments for clients and visitors.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled sensitive information in a confidential manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Greeted visitors to provide information and direct to appropriate personnel.

Supervisor

American Airlines
Queens, NY
01.2017 - 03.2020
  • Developed strategies to improve team performance and productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Implemented quality control measures, significantly reducing error rates.

Education

High School Diploma -

Anna Rigna
Guyana
05-1998

Skills

  • Correspondence drafting
  • Departmental support
  • Appointment confirmation
  • Mail coordination
  • Correspondence typing
  • Project management
  • Record keeping
  • File organization
  • Call routing
  • Staff management
  • Hospitality best practices
  • Customer service
  • Conflict management
  • Office management

Timeline

Front Desk Receptionist

Community Access, Inc
03.2020 - Current

Supervisor

American Airlines
01.2017 - 03.2020

High School Diploma -

Anna Rigna

Similar Profiles

CREATE PROFILE
Sarouganie Singh