Medical Receptionist
Access Behavioral Health Inc
05.2019 - 08.2019
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.