Sarron Golden
Tampa,Florida
Summary
As a dedicated second-year college student studying in supply chain management, committed to professional development and gaining practical experience. Seeking internships and entry-level roles to enhance knowledge and contribute effectively within a dynamic team. Core competencies include analytical problem-solving, teamwork, and a strong understanding of supply chain principles.
Overview
3
3
years of professional experience
Work History
Debt Collector
Credit Control LLC
Tampa, USA
04.2024 - Current
- Communicated with clients to resolve outstanding debts in a timely manner.
- Skilled in negotiating payment plans while fostering positive interactions with customers.
- Identified behavioral trends and adjusted messaging tactics accordingly.
- Key Skills Developed From this job so far is
- Communicated proficiently with a diverse client base via phone calls and emails, enhancing comprehension skills.
- Negotiation utilized persuasive techniques to encourage timely payments without compromising client trust.
- Utilized analytical insights for better comprehension of consumer marketing preferences.
Customer Service Employee
Publix
Tampa, USA
06.2023 - 04.2024
- Enhanced customer satisfaction through unique and engaging interactions at Publix.
- Provided excellent service, addressing all client requirements.
- Executed efficient grocery bagging while ensuring safety and accuracy.
- Provided assistance across multiple departments whenever needed.
- Sustained effective teamwork ensuring consistent store operations.
- Managed substantial financial transactions efficiently.
Leader
Taco Bell
Tampa, USA
11.2021 - 02.2023
- Thrived consistently in high-stress, fast-moving environments.
- Supported clients with their needs.
- Addressed customer concerns.
- Managed telephone communications efficiently.
- Maintained a positive relationship with coworkers
- Completed transactions with cash and credit cards.
- Sustained high levels of cleanliness within store premises.
- Handled administrative tasks
- Maintained a welcoming atmosphere for customers.
- Guided team to achieve goals efficiently.
- Directed employees and facilitated smooth operations.
Education
Associate of Arts - Supply Chain Management
Hillsborough Community College
true12-2025
Bachelor of Arts - Supply Chain Management
University of South Florida
Tampa, FL01-2028
High school diploma -
Armwood High School
Seffner, FL05.2023
Skills
- Analytical Problem Solving
- Goal-oriented mindset
- Excel Proficiency
- Account management
- Negotiation
- Proficiency in Microsoft Applications
- Effective Communication with Peers
- Inventory Management
- Team Leadership
Languages
English, Fluent
Timeline
Debt Collector
Credit Control LLC
04.2024 - Current
Customer Service Employee
Publix
06.2023 - 04.2024
Leader
Taco Bell
11.2021 - 02.2023
Associate of Arts - Supply Chain Management
Hillsborough Community College
Bachelor of Arts - Supply Chain Management
University of South Florida
High school diploma -
Armwood High School