Sartaj Bains
Rocklin,CA
Summary
Dependable associate successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Eskaton Lodge Granite Bay
02.2023 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered residents questions, recommended items, and recorded order information.
Team Member
Wingstop Restaurant
06.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Shift Leader
Arbys Resturant
10.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed cash and credit card transactions accurately using POS software.
Education
Transfer Degree - Accounting
Sierra College
Rocklin, CA07.2025
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- POS Terminal Operation
Languages
Punjabi
Native or Bilingual
Timeline
Server
Eskaton Lodge Granite Bay
02.2023 - Current
Team Member
Wingstop Restaurant
06.2022 - 12.2022
Shift Leader
Arbys Resturant
10.2020 - 05.2022
Transfer Degree - Accounting
Sierra College
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