Sarumathy Ravi
Coimbatore,India
Summary
Results-driven operations leader with expertise in streamlining processes and training initiatives that enhance accuracy and team effectiveness. Proven success in managing cross-functional teams and utilizing operational data to drive informed decision-making. Committed to achieving high standards of quality and service in a fast-paced environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Manager of Operations
Corrohealth Infotech pvt ltd
Chennai, Tamilnadu
04.2025 - Current
- Managed daily operations and ensured workflow efficiency.
- Led cross-functional teams to implement process improvements and operational strategies.
- Developed training programs for coders and auditors to enhance the accuracy.
- Analyzed operational data to identify trends and inform decision-making processes.
- Coordinated project timelines and resources for successful service delivery initiatives.
- Oversaw recruitment processes including job postings, interviews, background checks.
Assistant Manager
Corrohealth PVT LTD
Chennai, India
02.2023 - 03.2025
- Mentored team members to enhance professional development and accountability in the workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Process Trainer
GeBBs Healthcare PVT LTD
Aurangabad, India
04.2022 - 02.2023
- To train the fresher and experienced (cross skill) into IVR and SDS specialty and need to provide the continuous education on daily based on client update.
- Addressed critical project issues using analytical and domain expertise to develop effective solutions.
- Identified underperforming users and conducted root cause analysis and plan of action to enhance performance.
- Managed user administration and resolved domain-related issues efficiently.
- Educated on-floor personnel about client updates and specifications on a daily basis.
- Monitored user performance through random account audits to ensure adherence to standards.
Senior Executive-Quality
EXL Healthcare PVT LTD.
Chennai, India
10.2010 - 04.2022
- To perform quality check of interventional radiology medical records.
- To train the new joiners on the client specifications and coding manuals.
- Provided cross training on interventional radiology for the users joined from different specialties.
- Presently providing training on Surgery for the newbies.
Executive-Coding Quality
Global Healthcare and Billing Partners
Chennai, India
03.2019 - 10.2020
- Generated error reports and conducted error analysis to enhance coding accuracy.
- Provided regular feedback to coders, identifying areas for improvement.
- Performed quality checks on interventional radiology medical records coded by coders.
- Conducting refresher sessions on guidelines and updates received from client.
Senior Quality Executive
Omega Healthcare Management Services
Chennai, India
03.2017 - 03.2019
- Generated error reports and conducted error analysis to enhance coding accuracy.
- Provided regular feedback to coders, identifying key areas for improvement.
- To perform quality check of medical records coded by coders.
- Participated in client calls to discuss project updates and collect actionable feedback.
Senior Coder
Omega Healthcare Management Services
Chennai, India
09.2015 - 03.2017
- Reviewing and coding interventional radiology records strictly adhering to official guidelines of ICD-10 and CPT.
- Have always maintained accuracy meeting client expectations.
Sr. Representative Medical Coder
Dell International Services
Coimbatore, India
09.2013 - 08.2015
- Coded medical records while adhering strictly to ICD 9 CM and CPT guidelines.
- Achieved and sustained accuracy in coding, consistently meeting client expectations.
Skills
- Management of multispecialty coding practices
- Surgery, IVR, Ancillary, WC and Pain management and radiology coding proficiency
- Knowledge of ICD-10-CM guidelines
- Expertise in CPT medical terms
- Compliance with MIPS regulations
- Understanding of human anatomy
- Software proficiency in coding tools
- Management of operations
- Currently handling the team with the above specialties along with ED
- Training program development
- Teamwork and collaboration skills
- Strong communication abilities
- Interpersonal relationship skills
Certification
- CPC, I am a CPC certified professional
- LSSGB, Certified in Six sigma
- CIRCC, Iam a CIRCC certified IVR coding professional
Hobbies and Interests
Cooking - I love Pastries.
Disclaimer
I hereby entered my details that all true, 6/17/2026
Languages
- Tamil, Mother tongue
- English, To Speak and Write
- Telugu, To speak
- Hindi, To speak and Write
Personal Information
- Date of Birth: 05/17/91
- Marital Status: Married
Timeline
Deputy Manager of Operations
Corrohealth Infotech pvt ltd
04.2025 - Current
Assistant Manager
Corrohealth PVT LTD
02.2023 - 03.2025
Process Trainer
GeBBs Healthcare PVT LTD
04.2022 - 02.2023
Executive-Coding Quality
Global Healthcare and Billing Partners
03.2019 - 10.2020
Senior Quality Executive
Omega Healthcare Management Services
03.2017 - 03.2019
Senior Coder
Omega Healthcare Management Services
09.2015 - 03.2017
Sr. Representative Medical Coder
Dell International Services
09.2013 - 08.2015
Senior Executive-Quality
EXL Healthcare PVT LTD.
10.2010 - 04.2022