Sarvdeep Singh Bindra
Phoenix,AZ
Summary
Senior Software Engineer specializing in system design and cross-functional collaboration. Led initiatives that drastically improved system efficiencies and mentored junior engineers to elevate team performance. Proficient in creating seamless user experiences and driving technology adoption across platforms.
Overview
10
10
years of professional experience
Work History
Senior Software Engineer
Progress Residential
Tempe, AZ
04.2026 - Current
- Led end-to-end design and delivery of automated inspection delivery for 100K+ residents, aligning stakeholders across product, support, and operations to eliminate a manual, support-mediated step from move-in.
- Diagnosed and resolved a systemic data-integrity bug causing lost portal access during transfers and roommate promotions; redesigned the core linking logic, eliminating 100+ monthly manual corrections across two support teams.
- Led cross-functional delivery of support case creation on web portal, integrating with Strapi CMS to enable seamless mobile access.
- Designed and shipped photo attachment support for work orders on web, achieving feature parity with mobile and improving resident-technician communication.
- Redesigned maintenance request experience into filterable dashboard, standardizing web/mobile API contract to eliminate duplicated logic across platforms.
- Mentored junior full-stack engineer, enhancing code quality and fostering engineering best practices, contributing to technical growth within team.
Senior Software Engineer
Apollo.io
Seattle, WA
07.2023 - 11.2025
- Led the migration of Stripe ACH payments to Stripe bank transfers. This was done for all current and future Apollo customers. Migrated 4K+ teams contributing $28MM+ in ARR. Successfully migrated all customers before Stripe's deadline.
- Developed backend for onboarding survey v2, resulting in 5% increase in activation across Apollo.
- Led the design and development of the fraud prevention mechanism aligning stakeholders across product and security. This led to a 1424% increase in the number of domains being blocked used by fraudsters making it 10x+ harder for fraudsters to exploit Apollo's features.
- Led the design and development of the universal startup promo for Apollo. This led to a $1MM+ ARR increase for the company. This also led to a net dollar retention of 127%.
- Migrated contract management service from Pandadoc to SpotDraft, reducing delays in provisioning, enabling last minute contract changes for sales, and decreasing manual interventions for billing.
- Investigated discrepancies in financial reports, ensuring accuracy and integrity of financial data.
Senior Software Engineer
PayPal
Seattle, WA
06.2021 - 05.2023
- Led the design of refactoring the Stores Service. Introduced Typescript as part of the design. Achieved a reduction in CPU usage by 30%-57% on average. Achieved a reduction in memory usage by 10%-30% on average. Reduced the average P50 response times by ~15%.
- Redesigned store label creation, increasing store ingestion capacity by 22%.
- Designed store state ingestion, including GraphQL schema, queries, and mutations to support feature implementation.
- Set up integration tests for the stores ingestion service. Set up all test cases providing full coverage and incorporated the tests in the CI/CD pipeline.
- Developed marketing conversion reporter service to track marketing clicks and conversions; integrated with Facebook marketing channel for campaign conversion reporting.
Software Development Engineer
Knowable
Bellevue, WA
04.2018 - 06.2021
- Reduced time to review contracts by designing and building a tool which helps lawyers review contract data predicted by our machine learning models.
- Reduced latency of APIs by creating lambda functions and making the architecture asynchronous.
- Developed asynchronous service using worker pattern for efficient contract downloading.
- Built library to streamline creation of trees of related documents/contracts, enhancing lawyers' efficiency in reviewing data and reducing contract access time.
- Created APIs to simplify contract lookup, improving user experience in accessing contracts.
- Improved user experience by building a smooth workflow for onboarding users using RESTful APIs.
- Provided insights by creating APIs to provide analytics about user work.
- Increased the security of applications by building a permissions framework for authorization of users.
- Built an API to facilitate users to generate support tickets. Integrated the API with Jira.
Software Development Engineer
Amazon
Seattle, WA
01.2017 - 04.2018
- Created an API to add a printer validation component in our architecture's workflow. Made a cross-package change using ReactJS, Java and Ruby on Rails. This reduced the latency of the system as it avoided additional network calls.
- Developed pipeline for lambda service, enabling efficient deployment of code to AWS lambda.
- Collaborated on service polling for asynchronous requests using AWS SNS and AWS SQS; published metrics and configured monitoring alarms with AWS CloudWatch for multiple marketplaces.
- Published metrics for externalized portal to multiple marketplaces, enhancing visibility into usage patterns during peak times for every fulfillment center.
Education
Masters of Science - Computer Science
Rochester Institute of Technology
Rochester, NY12-2016
Bachelors of Engineering - Computer Engineering
Sardar Patel Institute of Technology (Univ. of Mumbai)
Mumbai, India06-2014
Skills
- TypeScript
- Nodejs
- Java
- Python
- Ruby
- GraphQL
- MySQL
- PostgreSQL
- ElasticSearch
- Kibana
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Terraform
- DataDog
- Git
Timeline
Senior Software Engineer
Progress Residential
04.2026 - Current
Senior Software Engineer
Apollo.io
07.2023 - 11.2025
Senior Software Engineer
PayPal
06.2021 - 05.2023
Software Development Engineer
Knowable
04.2018 - 06.2021
Software Development Engineer
Amazon
01.2017 - 04.2018
Masters of Science - Computer Science
Rochester Institute of Technology
Bachelors of Engineering - Computer Engineering
Sardar Patel Institute of Technology (Univ. of Mumbai)