Sarveshwar Patel
Apex,NC
Summary
- Talented Lead Software Quality Assurance Administrator and QA tester with 6+ years of experience managing and developing software and automation projects throughout the testing phase.
- Proven expertise in ensuring software reliability and performance by conducting quality assurance and automated testing, including software test case development and execution, implementation of test plans, and bug tracking.
- Highly successful at developing QA program from scratch.
- Highly successful in Leading QA team and streamlining QA process.
- In charge of the functionality and usability of new or existing software before it goes live to ensure it is bug free, and provide feedback on what needs improvement, to produce top-quality programs and guarantee organizational success.
- Lead tester for API testing: Salesforce CRM, Paypal, Stripe, Donor Perfect, Raiser's Edge NXT (Blackbaud), Donor Drive, Charity Engine, Virtuous CRM, Constant Contact, Neon CRM, etc
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Advanced QA Automation Internship
YesM Systems
02.2024 - Current
- Java and QA Automation
Software Quality Assurance Administrator
RKD GROUP
12.2019 - 01.2024
- Lead Software Quality Assurance Administrator
- Designing test plans, scenarios, scripts, and procedures.
- Executing tests on source code
- Analyzing test results and reporting to development team
- Working with software development team to correct bugs and errors
- Tracking defects and helping troubleshoot errors
- Managing intercom service on production site to ensure client satisfaction
- Collaborated with 4 software development engineers to understand features and architecture of multiple web-based applications to carry out testing with 100% efficiency.
- Developed, updated and maintained quality testing standards and procedures
QA Test Analyst
Aramis Group
03.2016 - 11.2019
- Assisted clients with any software changes for documentation updates or corrections.
- Assisted clients with education and training regarding software enhancements and conveying corrections to client's employees
- Reviewed requirements specification and technical design documents to provide timely and meaningful feedback.
- Created detailed comprehensive and well structured test plans and test cases.
- Estimated, prioritized, planned and coordinated testing activities for clients.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Enhanced product performance by conducting comprehensive regression testing on new updates.
- Mitigated risk in software releases by consistently detecting critical defects during testing phase.
Supermarket Manager
KSK Group
06.2012 - 10.2015
- Increased customer satisfaction by implementing efficient store operations and maintaining well-organized, clean environment.
- Streamlined inventory management for optimal product availability and minimal waste.
- Enhanced employee performance with thorough training programs and regular feedback sessions.
- Improved overall sales growth through effective merchandising strategies and targeted promotions.
- Ensured compliance with all health, safety, and legal regulations to maintain safe shopping experience for customers.
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
Business Manager
Country Farms
11.2010 - 06.2012
- Streamlined business processes by implementing new project management tools and techniques.
- Increased overall team productivity by fostering positive work environment and providing effective leadership.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for company.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Pharmacy Technician
Walgreens
11.2009 - 10.2010
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacist
Sahkar Pharmacy
11.2008 - 05.2009
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Education
Software Programming
Coder Foundry
Kernersville, NC06.2019
C# Programming Training
Software Programming
Online03.2019
SAS Programming
East Biostat Institute
Durham, NC08.2016
English, Calculus, Human Physiology
High Point University
High Point, NC01.2016
Bachelor of Science - Pharmacy
K.L.E's College Of Pharmacy
Belagavi, India10.2008
Skills
- Managing team
- Problem Solving
- Learn new tools and technologies fast
- Decision-Making
- Attention to Detail
- Teamwork and Collaboration
- Multitasking Abilities
- Analytical and Critical Thinking
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Advanced QA Automation Internship
YesM Systems
02.2024 - Current
Software Quality Assurance Administrator
RKD GROUP
12.2019 - 01.2024
QA Test Analyst
Aramis Group
03.2016 - 11.2019
Supermarket Manager
KSK Group
06.2012 - 10.2015
Business Manager
Country Farms
11.2010 - 06.2012
Pharmacy Technician
Walgreens
11.2009 - 10.2010
Pharmacist
Sahkar Pharmacy
11.2008 - 05.2009
Software Programming
Coder Foundry
C# Programming Training
Software Programming
SAS Programming
East Biostat Institute
English, Calculus, Human Physiology
High Point University
Bachelor of Science - Pharmacy
K.L.E's College Of Pharmacy
Certification
ISTQB - Foundation Level (Under progress - Scheduled for April, 2024)
Technical Prowess
- Testing for bugs
- Managing test teams
- Test result analysis
- End to end testing
- Designing test scripts
- Automating test scripts
- C# programming language
- SQL - Structured query language
- PHP
- Laravel framework
- Jenkins
- Postgres
- Snowflake
- Jira
- Trello
- HTML
- CSS
- Javascript
- Vue js
- ASP.net
- API Testing
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