Milkia Davis
Palmdale,CA
Summary
Proven expert in document organization and computer proficiency, demonstrated during my tenure at Amerihome Mortgage. With a knack for quickly mastering new technologies, I increased efficiency by streamlining loan processing and quality assurance. My ability to communicate complex financial concepts clearly and maintain high productivity underlines my strong analytical skills and energetic approach.
Overview
15
15
years of professional experience
Work History
Loan Review Specialist II & III
Amerihome Mortgage
Thousand Oaks, CA
03.2021 - Current
- Obtained copies of applicants provided documents to be reviewed to determine feasibility of granting loans.
- Utilized the system to ensure weekly loan processing met daily goals.
- Explained very technical financial information to applicants in easy to understand language after each loan is completed and tasked out.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained high quality assurance, data entry, energy and enthusiasm in fast-paced environment.
Quality Assurance Specialist
Precision Labs
Palmdale, CA
04.2019 - 10.2020
- Performed regular quality assessments on all incoming and outgoing units to ensure quality standards are met
- Alone ran Quality assurance department
- Customer services, contacting customers via email or by phone, and handling all Discrepancies on incoming and outgoing units
- Data entry; maintaining logs and keeping up with final dispositions for “Holds” along with sending out units for repair or subcontracting in a timely manner
- Contact manufacturers and suppliers for units that need parts, replacements, and/or repairs
- Check and monitor the "Tool Crib" inventory
- Quality assurance all documents, materials and tools/ units are accounted for prior to shipping
- Cross trained in shipping/receiving; Helped in shipping and receiving, opening, weighing, packaging and sending out units.
Care Provider
IHSS
Lancaster, CA
09.2016 - 03.2019
- Maintain a safe play environment, observe and monitor children's play activities
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Prepare and maintain records of client progress and services performed.
Logistic Specialist
Staffmark Staffing - Temp. Work Assignment
Valencia, CA
02.2016 - 08.2016
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval
- Perform general office activities, such as typing, operating office machines, processing mail, or securing confidential materials
- Entered data in Excel spreadsheets, Cetova and Archive, processed over 300 bills (BOL’s) a day, pallet reports
- Created multiple spreadsheets per assignments, scanned in invoices for three or more branch locations
- Record keeping of materials filed or removed, using log books or computers and generate computerized reports.
Production Specialist II
Bank Of America
Simi Valley, CA
07.2010 - 01.2016
- Receiving and logging collateral documents containing mortgage documents such as Note, Mortgage/Deed of Trusts, and Title Policies.
- Assignments and Modification Agreements, working with numerous departments within the bank.
- Logging 300 plus documents in AS400 daily
- Via e-mailing , and phone for missing documents on Spreadsheets
- Quality Assured and routed all documents systematically to internal and external requestors such as foreclosure attorneys and departments within Bank of America in a timely manner
- Excel Spreadsheets daily, total files and box numbers sent out to SOURCECORP at the end of every shift.
- Manage my own job function for the LNA (Lost Note Affidavit) process, manage incoming and outgoing of Collateral files as well as invoices.
Education
High School Dipolma - General Studies
John F. Kennedy High School
Granada Hills, CACertificate - Computer Technology
Antelope Valley Regional Occupation Program
Palmdale, CASome College (No Degree) - Medical Administration
Coastline Community College
Fountain Valley, CASkills
- Document Organization Expertise
- Computer Proficiency, Skilled with all Microsoft programs
- Record keeping and presentation programs
- Typing speed- 45 wpm \ 10 key by touch
Education
Granada Hills, CA,Palmdale, CA,Fountain Valley, CA
Contact
Lancaster, CA 93536
Timeline
Loan Review Specialist II & III
Amerihome Mortgage
03.2021 - Current
Quality Assurance Specialist
Precision Labs
04.2019 - 10.2020
Care Provider
IHSS
09.2016 - 03.2019
Logistic Specialist
Staffmark Staffing - Temp. Work Assignment
02.2016 - 08.2016
Production Specialist II
Bank Of America
07.2010 - 01.2016
High School Dipolma - General Studies
John F. Kennedy High School
Certificate - Computer Technology
Antelope Valley Regional Occupation Program
Some College (No Degree) - Medical Administration
Coastline Community College
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