Telecommunications Engineer with good interpersonal relationships and ability to apply, research and learn for performances in different fields, great desires for improvement and work and personal growth.
Overview
2026
2026
years of professional experience
Work History
Passant
ENELBAR
Telecommunications Management
Customer Services Representative
MOVISTAR
Service Center
Supervisor
INVERSIONES REPACA, C.A.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Server
OREGANATTA RESTAURANT
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Credit Repair Specialist
CREDIT POINTS 720
Facilitated educational workshops on financial literacy, empowering clients to make informed decisions about their finances.
Improved clients'' credit scores by implementing effective credit repair strategies and techniques.
Demonstrated commitment to continuous professional development by attending industry conferences and participating in relevant training programs regularly.
Call Center
FLORIDIAN CARE
Monitored call center metrics, implementing improvements to increase efficiency and productivity.
Championed process improvements that led to increased efficiency across all aspects of the call center''s daily operations.
Delivery Driver
MAINGATE DSP
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Driver
CANO HEALTH
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Referral Coordinator
Cano Health
05.2024 - Current
Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Scheduled appointments with specialists on behalf of clients.
Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
Processed referral requests from patients, doctors and other health care professionals.
Responded to patient inquiries to offer timely updates regarding referral status.
Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
Education
Bachelor of Science -
U.E Colegio San Pedro
01.2004
Telecommunications Engineer - undefined
University Fermín Toro
01.2010
Skills
Responsibility and seriousness at work
Ease of teamwork
Leadership
Search and orientation towards professional development as well as at a personal level Availability of travel
Capacity for integration, flexibility and dynamism
Management of office packages (Microsoft Office, Open Office)