Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha Allison

Adrian,MI

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the customers experience. Hardworking, customer service, multitasking, and time management abilities.

Overview

21
21
years of professional experience

Work History

Customer Service/Office Worker

Bytor
Work From Home, MI
10.2022 - Current
  • Answered telephones, directed calls, and take messages.
  • Communicate with customers and employees to answer questions and address complaints.
  • Maintained business records by updating customer information.
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Send out Hundreds of calls per shift to assist with customer questions and concerns.
  • Recognized by management for providing exceptional customer service.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Called potential customers to assess business needs and present value propositions.
  • Self-motivated and dependable to work remotely
  • Followed up on customer inquiries not immediately resolved.

Supervisor/ Bartender

Frickers
Adrian, MI
08.2003 - 07.2024
  • Complied with company policies, objectives and communication goals.
  • Directed and supervised team of 15 employees in daily operations.
  • Balanced cash registers, made change and made sure the deposit and the safe were at the right amount.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Recruited, hired, trained, evaluated, and terminated staff as necessary.
  • Identified needs of customers promptly and efficiently.

Education

Onsted Community High School
Onsted, MI
05-2001

Skills

  • Organization
  • Complaint Handling
  • Confidentiality
  • Understanding Customer Needs
  • POS Systems
  • Multi-Line Phone Systems
  • Customer Data Confidentiality
  • Account Updates
  • Calm Under Pressure
  • Document and Records Management
  • Works well with others
  • Multitasker
  • Payment Processing
  • Food Service
  • Suggestive Selling
  • Cash Register Operation
  • Outgoing Personality
  • Inventory
  • Staff Management
  • Time Management

Timeline

Customer Service/Office Worker

Bytor
10.2022 - Current

Supervisor/ Bartender

Frickers
08.2003 - 07.2024

Onsted Community High School

Similar Profiles

CREATE PROFILE
Sasha Allison