Sasha Barbosa

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Reviewed order data to verify transactions and shipping dates.
• Motivated and encouraged team members to communicate more openly and constructively with each other
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Worked 2 positions 1st with TE Connectivity and 2nd with LSC Communications

• Located materials and supplies by pulling and verifying items on production orders.
• Sorted materials for scanning to meet production goals..
• Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
• Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
• Upheld codes and regulations governing materials, processes, and procedures.
• Prepared reports detailing findings of inspections, investigations, and tests.
• Ensured compliance with industry regulations through meticulous attention to detail during inspections.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Maintained a clean and organized store environment for optimal shopping experience.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Checked and pulled defective or expired products from shelves.