Sasha Battin

• Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
• Operated chemical processing equipment successfully while adhering to company standards.
• Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
• Stored, retrieved, mixed, and monitored chemicals used in production process.
• Calibrated chemical equipment to ensure optimal performance.
• Maintained high-quality standards for finished products by conducting rigorous quality control tests.
• Trained new employees on standard operating procedures, contributing to a well-prepared workforce.
• Tracked and documented production data to maintain accurate records.
• Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
• Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
• Safely used various machinery and forklifts during chemical drumming operations.
• Operated lab equipment for chemical tests and verification of product quality against standards.
• Enhanced production efficiency by optimizing chemical processes and equipment settings.
• Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
• Monitored and adjusted parameters of chemical production process to achieve desired product quality.
• Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
• Consistently met deadlines for product delivery by effectively prioritizing tasks and managing time efficiently.
• Implemented safety protocols and procedures for safe, efficient process operation.
• Performed routine maintenance on equipment to prevent unexpected breakdowns and ensure smooth operation.
• Troubleshot process issues, efficiently resolving problems to maintain optimal production levels.
• Actively participated in continuous improvement initiatives, suggesting ideas that led to increased performance metrics across the team.
• Communicated with supervisors and other personnel to review and discuss process changes.
• Coordinated with other departments on timely delivery of raw materials for production.
• Streamlined workflow processes to minimize downtime and maximize productivity in the plant.
• Followed all waste handling guidelines to minimize waste generation.
• Assisted with the implementation of new technology solutions, which improved overall plant efficiency significantly.
• Collaborated with cross-functional teams for process improvements, resulting in significant cost savings.
• Played a key role in achieving company goals related to environmental compliance through diligent adherence to applicable regulations during day-to-day operations.
• Optimized chemical storage procedures, improving safety and accessibility.
• Conducted regular inspections of personal protective equipment, ensuring worker safety.
• Enhanced product quality by closely monitoring chemical reactions and adjusting parameters as necessary.
• Facilitated team training sessions on new safety protocols, significantly reducing risk of accidents.
• Coordinated with R&D department in testing new chemical processes, contributing to innovative product development.
• Led emergency response drills, ensuring preparedness in case of chemical spills or accidents.
• Streamlined batch processing times by optimizing equipment settings for each chemical blend.
• Collaborated with supply chain managers to forecast chemical needs, aligning production schedules with market demand.
• Operated chemical processing equipment, including centrifuges, evaporators and reactors.
• Utilized computerized process control systems to monitor and adjust chemical process variables.
• Troubleshot and solved process equipment problems to minimize production downtime.
• Entered data into batch ticketing system and checked information for accuracy.
• Diagnosed issues quickly and contacted supervisor to warn of potential project delays.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Oversaw daily operations to maintain store cleanliness and organization.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

I was a customer service representative and the credit card and debit card department. My job was answering the phone and dealing and taking care of peoples issues involving any of their cards needs. From fraud charges, lost or stolen cards, pins or address changes or new cards