Sasha Birney
West Linn
Summary
Efficient and organized individual with a strong background in administrative support within the medical sector. Skilled in quickly adapting to new software and policies to streamline operations and improve client experiences. Expertise in customer service, with a proven track record of effective problem-solving. Focused on enhancing collaboration between administration and staff to achieve optimal results.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Monarque Health and Wellness
06.2024 - 11.2024
- Operated and maintained reception equipment, including phones, scanners, and copiers.
- Scheduled appointments for four providers daily to optimize clinic efficiency.
- Updated patient records and billing information within electronic medical records software.
- Answered calls and emails regarding appointments, returning messages within 24 hours.
- Monitored patient reminders and initiated calls for scheduling return visits.
- Managed office calendars to ensure accurate tracking of appointments.
Medical Assistant
Solana Beach Family & Sports Chiropractic
03.2015 - 02.2016
- Operated and maintained reception equipment, including phones, scanners, fax machines, printers, and copiers
- Scheduled 20+ appointments each shift and updated patient paperwork, billing information, and office calendars
- Protected patient files, organized pertinent paperwork, and shredded sensitive data in compliance with HIPAA
- Answered calls and emails regarding appointments and clinic hours and returned messages within 24 hours
- Organized office inventory, court documents, and medical supplies
- Updated patient records, insurance information, and other records into EMR software
Medical Assistant
Carmel Valley Internal Medicine
07.2014 - 10.2014
- Processed and verified new patient data for accuracy and completeness.
- Contacted pharmacies to manage authorizations and refills efficiently.
- Explained physician notes and test results to patients for clarity.
- Scheduled appointments, inputted patient data, and collected insurance payments promptly.
Secretary
Roaring Springs Ranch
07.2012 - 03.2013
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Revamped file system and maintained electronic and paper files which lead to the discovery of discrepancies in accounting
- Made copies, sent faxes and handled all incoming and outgoing correspondence
Education
Diploma - Medical Assisting
Kaplan College
San Diego, CA01.2014
Associates Degree -
California School of Culinary Arts
Pasadena, CA01.2014
Skills
- Data Entry
- Customer Service
- Health Insurance Confirmation
- Multi-tasking
- Interpersonal Communication
- Written Communication
- Medical Terminology
- Organization
- Electronic medical records
- Appointment scheduling
- Patient data management
- Billing coordination
- Office equipment operation
- Customer service
References
Available upon request
Timeline
Medical Receptionist
Monarque Health and Wellness
06.2024 - 11.2024
Medical Assistant
Solana Beach Family & Sports Chiropractic
03.2015 - 02.2016
Medical Assistant
Carmel Valley Internal Medicine
07.2014 - 10.2014
Secretary
Roaring Springs Ranch
07.2012 - 03.2013
Diploma - Medical Assisting
Kaplan College
Associates Degree -
California School of Culinary Arts
Similar Profiles
Jasmyne TherouxJasmyne Theroux
Tutor Remotely/At client's home at MonarqueTutor Remotely/At client's home at Monarque
Mohamed OniMohamed Oni
Receptionist at a Hotel at Monarque El Fatimi MahdiaReceptionist at a Hotel at Monarque El Fatimi Mahdia
Reis MichelleReis Michelle
LPN at Zinnia Health And Wellness Center Health And Wellness WebLPN at Zinnia Health And Wellness Center Health And Wellness Web
JANETTE SILBERMANJANETTE SILBERMAN
Interim Doula Program Referral Coordinator at Legacy Health SystemInterim Doula Program Referral Coordinator at Legacy Health System
Elizabeth GallerElizabeth Galler
Owner at Discount DisposablesOwner at Discount Disposables