Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Construction Manager
Driftwood Carpentry and Renovation
03.2021 - Current
Coordinated project schedules, ensuring timely completion of construction phases.
Supervised subcontractors and labor crews, maintaining quality standards on-site.
Conducted site inspections to ensure adherence to building codes and regulations.
Managed procurement of materials, optimizing supply chain efficiency and cost-effectiveness.
Developed and maintained strong relationships with clients, contributing to high rate of repeat business.
Coordinated permit acquisition and ensured compliance with all regulatory requirements throughout each stage of construction
Insurance Sales Associate
Karen Channell State Farm
05.2022 - 02.2024
Evaluated client insurance needs and provided tailored policy recommendations to meet specific requirements.
Calculated premiums and established payment methods for sales.
Collected premiums on or before effective date of coverage.
Analyzed risk factors to recommend appropriate coverage levels.
Conducted annual reviews of existing policies to update information.
Managed client accounts, ensuring accurate documentation and compliance with industry regulations.
Collaborated with underwriters to assess risk factors and determine appropriate coverage options for clients.
Trained new team members on products, systems, and best practices, ensuring a seamless transition into their roles.
Developed strong relationships with clients to foster trust and loyalty, leading to higher renewal rates.
Exceeded sales targets consistently by employing effective closing techniques and addressing objections tactfully.
Demonstrated expertise in diverse product offerings including auto, home, life, and health insurance policies.
Office Manager
Sarrell Dental and Eye Center
10.2015 - 10.2020
Implemented process improvements, enhancing overall office efficiency and productivity.
Managed vendor relationships, negotiating contracts to secure cost-effective services.
Developed and maintained filing systems, increasing document retrieval speed and accuracy.
Led team meetings to address operational challenges and streamline communication.
Oversaw scheduling and payroll for staff, optimizing time management across departments.
Spearheaded community outreach initiatives, improving company's local reputation and engagement.
Trained new hires on office protocols, fostering a collaborative work environment.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Benjamin Russell High School
Alexander City
05-2008
Skills
Results-driven
Effective client communication
Policy analysis
Team training and development
Customer needs assessment
Customer engagement through email
Client account management
Teamwork and collaboration
Service excellence
Licensed insurance professional
Certification
Licensed in Property, Casualty, Life, and Health Insurance in the State of Alabama - 2022
Leading Hand Carpenter, Site Manager at ARC (Architectural Renovation & Carpentry)Leading Hand Carpenter, Site Manager at ARC (Architectural Renovation & Carpentry)