Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sasha Clark

Avalon,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Catalina Costal Tours & Xtreme Parasail
04.2023 - Current
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Collected deposits, fees, and payments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Movie Theater Employee

Catalina Island Company
07.2022 - Current
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.

Front Desk Receptionist

California Parasail
04.2019 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.
  • Collected deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Confirmed appointments, communicated with clients.

Spa Attendant

Catalina Island Company
04.2022 - 10.2022
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
  • Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
  • Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
  • Greeted guests and escorted to correct treatment rooms.

Sales Associate

Sugar Beach
12.2020 - 04.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.

Salon Receptionist

Island Breeze Salon
10.2020 - 12.2020
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Increased sales revenue by promoting salon products and services through comprehensive knowledge and persuasive recommendations.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Handled payments and processed credit card transactions.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
12.2020

Skills

  • Customer Service
  • Cash Handling
  • Office Organization
  • Scheduling Appointments
  • Hospitality Services
  • Multitasking Abilities
  • Supply Restocking
  • Cleaning and Sanitation
  • Opening and Closing Procedures
  • Sales and upselling
  • Food safety knowledge

Certification

  • Eyebrow threading - January 22nd 2023
  • Eyebrow tint/ lamination- January 22nd 2023

Timeline

Front Desk Receptionist

Catalina Costal Tours & Xtreme Parasail
04.2023 - Current

Movie Theater Employee

Catalina Island Company
07.2022 - Current

Spa Attendant

Catalina Island Company
04.2022 - 10.2022

Sales Associate

Sugar Beach
12.2020 - 04.2022

Salon Receptionist

Island Breeze Salon
10.2020 - 12.2020

Front Desk Receptionist

California Parasail
04.2019 - 04.2023

High School Diploma -

Palmdale High School

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Sasha Clark