Sasha Ellis
Eastvale,CA
Summary
Attentive and focused healthcare professional offering over 1,000 hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resident Relations Mgr.
The Irvine Company
03.2019 - 08.2022
- Oversight of team of 3 Community Relations Representatives
- Facilitation and coordination of communications regarding various capital projects, including heavy reinvestment, construction, water intrusion, and litigation
- Collaborates with legal, risk management, remediation team, vendors, maintenance, project management, and community/general manager to facilitate all required work and mitigate exposure and risk
- Completes all STARS reports and works with risk management to provide all necessary documentation
- Works with the social media team to manage all negatively impacted social media sites as a result of resident dissatisfaction from projects within their home or community
- Acts as a liaison between residents, contractors, and the onsite team; ensures timely and proactive communication with all residents, i.e., the scope of work in and around their home, anticipated completion, hotel stays, and more
- Collaborates with legal, risk management, remediation team, and more.
Condo Specialist/Loan Processing
LoanDepot
08.2020 - 07.2022
- Underwrites condo warrant-ability on new construction and established/existing projects that require 'limited' or 'full' Reviews
- Evaluates condo projects on Conventional, USDA, VA, FHA & Co-op loans within the company, investor, and industry guidelines
- Evaluates and examine condo project transactions to ensure accuracy and completeness
- Analyzes risk appropriately by assessing appraisals, preliminary title reports, HOA questionnaires, HOA budgets, and hazard insurance policies
- Ensures all documents are consistent and compliant; identifies red flags on documentation
- Evaluates and advise on leasehold land, affordable housing programs, and deed restriction projects that are acceptable to guidelines
- Identifies compensating factors and documented facts to support decisions for condominium approvals outside of guidelines to avert unsalable loans
- Effectively uses agency web resources to make appropriate decisions
- Assigns and signs off on proper conditions
- Gathers and manages new construction required documentation and requests additional information as needed
- Review new construction documents for potential red flags
- Submits and packages documentation to agencies for approval
- Communicates effectively with sales and builder staff to maintain a high level of customer service
- Maintaining current knowledge of loan programs, new industry guidelines, and procedures
- Understands all acceptable review types for condominiums, attached PUD's and Detached Condominiums in accordance with loan type and occupancy
- Maintains consistent balance within the department for accuracy and quality of reviews and project submissions.
Sales Mgr. (Lease-Up)
Alliance Residential
05.2017 - 08.2019
- Motivation and management of a team of Sales Associates
- Oversees both sales processes and renewal processes to maximize resident retention
- Development and execution of strategic marketing initiatives to obtain optimal leasing and occupancy goals
- Coordinate and participate in revenue-driven leasing and marketing activities
- Proper maintenance of models, tour paths, and community to ensure curb appeal is always kept in prime condition
- Coaching and development of the Sales team through management of their KPI performance
- Outreach and business-to-business marketing to create partnerships within the community
- Market research in efforts to make sound pricing recommendations that properly align with ownership goals
- Outreach and business-to-business marketing to create partnerships within the community
- Meet company benchmark and growth goals through successful marketing and outbound follow-up efforts
- Interview and hiring of newly added Sales Associates.
Caregiver
Comfort and Care TBI Patient Home Care
07.2012 - 02.2013
- Assisted residents with neurological disabilities with day to day care and living tasks such as meal preparation, cleaning, self-care treatments, and transportation
- Ensured patients were safe and accounted for during group outings and trips to doctors' appointments when family representatives were not able to attend
- Assisted Med Techs with medication administration
- Charted and reported all occurrences and events during shift
- Prepared charts and prepped meals and clothing for the following day for morning shift caregivers.
Caregiver
Twilight Haven Assisted Living Homes
03.2011 - 02.2013
- Provided basic bedside care
- Assisted residents with day to day activities including showering and meals
- Assisted residents with daily mobility exercises advised by nurse
- Patient observation and reporting to nurse any and all changes as advised
- Monitored placement of restorative devices and equipment to assure proper utilization
- Used proper technique and training skills for resident transportation and care.
Education
Bachelors of Science in Nursing -
Stanbridge University
07.2026
Certified Nursing Assistant -
Best American Healthcare
11.2023
Bachelors of Science Healthcare Administration -
University of Phoenix
12.2022
Skills
- Detail-oriented and organized
- Punctual and timely
- Aware of ADA compliance regulations, as well as expertise in fair housing
- Operational Standards
- Supporting Daily Living Needs
- Medication Side Effect Knowledge
- Medical Records Management
- Company Guidelines
- Patient Feeding
- Patient Health Information Access
- Basic Nursing Care
- Quality of Care Standards
- Nursing Assistance
- EMR Systems
- Trustworthy Companion
- Quick Problem Solver
- EHR Management
- Nutrition and Diet
Certification
- BLS/First Aid/CPR Certified (American Heart Association)
Timeline
Condo Specialist/Loan Processing
LoanDepot
08.2020 - 07.2022
Resident Relations Mgr.
The Irvine Company
03.2019 - 08.2022
Sales Mgr. (Lease-Up)
Alliance Residential
05.2017 - 08.2019
Caregiver
Comfort and Care TBI Patient Home Care
07.2012 - 02.2013
Caregiver
Twilight Haven Assisted Living Homes
03.2011 - 02.2013
Bachelors of Science in Nursing -
Stanbridge University
Certified Nursing Assistant -
Best American Healthcare
Bachelors of Science Healthcare Administration -
University of Phoenix
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