Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sasha Escobedo

New Rochelle,NY

Summary

Experienced Housing Assistant in New York skilled in coordinating housing services, assisting clients with achieving independent housing goals, and conducting comprehensive housing inspections. Demonstrates strong case management, recordkeeping, and problem-solving abilities, with a background in tenant relations and regulatory compliance in the public housing/Section 8 sector. Additionally, possesses extensive expertise in human resources and payroll management.

Overview

17
17
years of professional experience

Work History

Certified N-Spire Inspector

City of New Rochelle ,Section 8
07.2024 - Current
  • Inspect units to ensure compliance with HUD's Housing Quality Standards (HQS) and notify the Owner/Landlord and Participants of any deficiencies.
  • Follow up to ensure deficiencies are corrected.
  • Reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with Hud regulations through meticulous attention to detail during inspections.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.

New Rochelle Section 8 Housing Assistant Aide

City of New Rochelle
07.2022 - Current
  • Perform and complete annual re-certifications, interim re-certifications, new admissions, transfers, port outs, port ins, special program referrals (as assigned), terminations, and rent increases for the Housing Choice Voucher Program participants for Affordable Housing
  • Supported lease negotiation processes, actively participating in tenant move-in/move-out procedures to ensure smooth transitions.
  • Improved tenant satisfaction by promptly addressing and resolving housing concerns and maintenance issues.
  • Maintained strong relationships with local agencies such as social services departments or shelters to assist with tenant referrals and support services.
  • Streamlined administrative tasks by implementing an organized filing system for easy access to essential documents.
  • Educated tenants on their rights and responsibilities, fostering clear communication channels within the community.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over 300 apartments by providing direct, hands-on support services.
  • Collect re-certification information, including income and other required documentation for administering the HCV program
  • Schedule re-certifications and appointments with participants; interview participants for Affordable Housing
  • Monitor participant moves and lease terminations for Affordable Housing
  • Accurately enter data into appropriate databases
  • Conduct briefing with tenants to explain HUD and administrative plan guidelines
  • Accurately prepare weekly reports on re-certification and other reports.
  • Ensured compliance with local housing regulations and guidelines through regular inspections and reporting.
  • Increased occupancy rates by conducting thorough applicant screenings and processing rental applications in a timely manner.
  • Updated marketing materials such as brochures and online listings to attract potential residents effectively.

Housing Assistant For New York City Housing Authority

NYCHA
11.2017 - 01.2021
  • Warrants for Tenants owing more than two months of rent
  • Inputting transfers for residents
  • Retrieving income verification through a third party verification and EIV
  • Evictions for nonpayment, hold-over cases
  • Assisting residents with special programs provided by NYCHA for their community
  • Providing information on multicultural public relations and organization that will help residents
  • Strong skills in relating to a variety of communities
  • Reviewing annual reviews through Siebel system
  • Representing NYCHA in landlord-tenant court for residents for holdover, nonpayment, high-priority cases.
  • Increased occupancy rates by conducting thorough applicant screenings and processing rental applications in a timely manner.
  • Assisted property managers with daily tasks for efficient property management and tenant support.
  • Collaborated with maintenance teams to address repair needs swiftly, ensuring minimal disruption for tenants.

Adminstrative Assistant to Manager/Superintendent

NYCHA
10.2011 - 01.2018
  • Oversee calendars, including personal and professional events, and screen phone calls for the superintendent.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Inform Tenants of community programs provided by NYCHA
  • Notify community of upcoming programs, they can
  • Manage work orders, ensuring repairs and special projects were completed and compliant with code
  • Input transfers into Siebal database system
  • Manage timekeeping, document management, payroll for 100+ employees
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

TIMEKEEPER

Department of Enviornmental Protection
04.2007 - 07.2010
  • Checked accrued hours against listed hours for leave time.
  • Responded to employee questions and requests for information in a timely and knowledgeable fashion.
  • Maintained detailed employee attendance records, including sick days, vacation time, and overtime hours.
  • Maintained detailed employee attendance records, including sick days, vacation time, and overtime hours.
  • Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
  • Researched and resolved time discrepancies.
  • Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
  • Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
  • Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.

Education

Bachelor’s Degree - Liberal Arts in Psychology

College of New Rochelle

Associate Degree - Business Management

Interboro Institute

Master’s degree - Business Administration in Human Resource

Grand Canyon University
05.2023

Skills

  • Bilingual in Spanish
  • Kronos / City Share for payroll management
  • N-SPIRE Certified under inspections of HUD-assisted housing
  • Microsoft Outlook, PowerPoint, Excel
  • Oracle, Siebel program
  • Google Drive applications (Docs, Sheets, Slides)
  • Happy software

References

References Furnished Upon Request

Timeline

Certified N-Spire Inspector

City of New Rochelle ,Section 8
07.2024 - Current

New Rochelle Section 8 Housing Assistant Aide

City of New Rochelle
07.2022 - Current

Housing Assistant For New York City Housing Authority

NYCHA
11.2017 - 01.2021

Adminstrative Assistant to Manager/Superintendent

NYCHA
10.2011 - 01.2018

TIMEKEEPER

Department of Enviornmental Protection
04.2007 - 07.2010

Bachelor’s Degree - Liberal Arts in Psychology

College of New Rochelle

Associate Degree - Business Management

Interboro Institute

Master’s degree - Business Administration in Human Resource

Grand Canyon University
Sasha Escobedo