Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha Folkes

Deer Park,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Mail Carrier

United States Post Office
12.2018 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.

Sales Associate

Bath & Body Works
11.2017 - 12.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Bakery Clerk

BJ's Wholesale
09.2014 - 08.2017
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

No Degree - Biology

Mercy College
Dobbs Ferry, NY

High School Diploma -

Deer Park High School
Deer Park, NY
06.2013

Skills

  • Learning Strategies
  • Customer Satisfaction
  • Customer Experience
  • Client Support
  • Critical Thinking
  • Creative Solutions

Timeline

Mail Carrier

United States Post Office
12.2018 - Current

Sales Associate

Bath & Body Works
11.2017 - 12.2018

Bakery Clerk

BJ's Wholesale
09.2014 - 08.2017

No Degree - Biology

Mercy College

High School Diploma -

Deer Park High School

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Sasha Folkes