Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha Garcia

San Jose,CA

Summary

Dynamic leader and strategic planner with a proven track record of driving growth and enhancing operational efficiency at Sasha's Treasures. Skilled in financial management and customer service management, adept at fostering strong relationships and executing business growth initiatives. Demonstrated success in vendor relations and team leadership, achieving significant revenue growth while maintaining a commitment to quality and customer satisfaction. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in small business industry. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience

Work History

Small Business Owner

Sasha's Treasures
03.2016 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
  • Optimized operational efficiency by streamlining processes and implementing time-saving technologies.

Caregiver

Home Instead Senior Care Home
03.2022 - 03.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Caregiver

In Home Supportive Services
01.2012 - 08.2015
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Medical Assistant

California Cardiovascular Consultants
02.2008 - 11.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.

Caregiver

At Home Instead Senior Care
05.2005 - 03.2007
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Administered medication as directed by physician.
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
  • Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Ensured proper body mechanics while transferring or repositioning clients to prevent injury to both caregiver and client alike.
  • Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Trained new caregivers in agency policies and proper methods to meet clients' needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Administered medications in accordance with doctor's instructions.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Scheduled and coordinated medical appointments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted with end-of-life care.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained entire family's schedule and organized events.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported clients to and from medical appointments with safety and efficiency.

Education

No Degree - Licensed Phlebotomist CPT 1

IBT
Santa Clara, CA
06.2007

No Degree - Medical Assisting Diploma

Bryman College
San Jose, CA
10.2003

High School Diploma -

San Jose Conservation Corps Charter High School
San Jose, CA
06.2001

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Business management and development
  • Financial Management
  • Project Management
  • Business growth and retention
  • Strategic Planning
  • Financial Planning
  • New business launch
  • Negotiation
  • Customer Service
  • Customer Service Management
  • Decision-Making
  • Business Management
  • Teamwork and Collaboration
  • Customer Relations
  • Customer Retention
  • Relationship Building
  • Team Leadership
  • Marketing Strategies
  • Purchasing and planning
  • Sales Tracking
  • Desktops, Laptops, and Mobile Devices
  • Inventory Tracking and Management
  • Goal Setting
  • Performance Improvement
  • Business Growth Initiatives
  • Price Structuring
  • Inventory Management
  • Sales Strategies
  • Product Promotion
  • Direct Sales
  • Quality Assurance
  • Business Leadership
  • Organizational Structuring
  • Performance Improvements
  • Sales Coaching
  • Revenue Growth
  • Financial Oversight
  • Process Improvements
  • Effective leader
  • Cost analysis and savings
  • Sales Promotion

Timeline

Caregiver

Home Instead Senior Care Home
03.2022 - 03.2023

Small Business Owner

Sasha's Treasures
03.2016 - Current

Caregiver

In Home Supportive Services
01.2012 - 08.2015

Medical Assistant

California Cardiovascular Consultants
02.2008 - 11.2012

Caregiver

At Home Instead Senior Care
05.2005 - 03.2007

No Degree - Licensed Phlebotomist CPT 1

IBT

No Degree - Medical Assisting Diploma

Bryman College

High School Diploma -

San Jose Conservation Corps Charter High School
Sasha Garcia