Motivated and detail-oriented professional with experience supporting cross-functional operations in fast-paced environments. Strong foundation in team coordination, workflow optimization, and client service. Eager to contribute to dynamic teams in roles such as Project Coordinator, Assistant Project Manager, or Intern, leveraging strong organizational and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
2
2
Languages
Work History
Construction Worker
M&S Construction
12.2023 - 04.2025
Supported project managers and foremen by organizing daily schedules for 10–15 tasks per day, helping maintain alignment with project deadlines.
Coordinated the movement of 150+ materials and tool deliveries over project lifecycle, reducing downtime by 20%.
Assisted in carpentry work, including installation of over 5,000 sq. ft. of wood flooring and 50+ linear feet of crown molding.
Ensured compliance with OSHA standards by conducting daily safety checks and reporting hazards, contributing to a 0-incident safety record.
Documented progress and submitted weekly status reports to supervisors, enabling timely issue resolution and improved team visibility.
Adapted quickly to changing site priorities and contributed to 3 simultaneous residential renovation projects.
Collaborated with 10+ tradespeople to complete construction phases on schedule and meet quality benchmarks.
Fleet Planner (Operations)
SIXT Rent a Car
03.2023 - 11.2023
Coordinated daily operational workflows to ensure over 200+ rental vehicles met readiness standards, including documentation, maintenance, and presentation.
Facilitated daily and weekly operations meetings to align cross-functional teams on performance goals, resource planning, and issue resolution.
Directed employees and subcontractors in coordinating vehicle logistics, ensuring timely and accurate movement between branches and rental locations.
Enhanced process efficiency by proactively identifying operational gaps and providing hands-on support to streamline workflows.
Head Porter
Jaguar Land Rover
04.2021 - 11.2023
Delivered exceptional service by welcoming clients, streamlining service flow, and ensuring vehicles were prepared for timely handoff.
Trained and mentored 6+ new staff members to maintain high performance, professionalism, and service standards.
Oversaw daily coordination and inspection of 30–50 vehicles, ensuring quality control and readiness for customer use.
Earned promotion to Head Porter within 7 months by consistently exceeding performance expectations and demonstrating strong initiative.
Addressed and resolved customer concerns promptly, strengthening satisfaction and promoting effective communication across teams.
Elderly Caregiver
Home Care Assistance
03.2019 - 02.2020
Delivered compassionate, one-on-one care to 5+ elderly clients, fostering independence and emotional well-being.
Ensured 100% on-time medication adherence across all assigned clients.
Assisted clients with daily living activities such as bathing, dressing, and mobility up to 3 times per day.
Facilitated daily cognitive and social engagement through games, reading, and conversation.
Completed household management tasks for each client, including laundry, cleaning, and grocery shopping on a weekly basis.
Built lasting relationships with clients, improving satisfaction and reducing turnover.
Guided patients through daily rehabilitation exercises as outlined by medical staff.
Maintained a clean and supportive environment, contributing to zero complaints and high family satisfaction.
Server/Bartender
Cheddar's Scratch Kitchen
02.2018 - 02.2019
Served and managed orders for 25–30 customers per shift, ensuring high levels of satisfaction.
Maintained 100% compliance with health and safety protocols during all shifts.
Balanced multiple tables, handling 5–7 orders simultaneously without compromising service quality.
Boosted customer loyalty through positive service, receiving frequent praise from returning patrons.
Supported team operations by restocking supplies and prepping bar/dining areas during off-peak hours.
Upsold menu items and specials, contributing to daily sales increases of 10–15%.
Maintained a clean dining environment in compliance with state and company standards.
Cleaner
Premier Cleaning Services
05.2014 - 10.2018
Maintained 15+ residential and commercial properties weekly, achieving a 100% satisfaction rate.
Recorded zero cleanliness complaints over a 12-month period.
Trained 5+ new hires on cleaning protocols and safety procedures.
Reduced supply waste by 10% through improved inventory organization and usage tracking.
Completed deep-cleaning tasks, including carpets and upholstery, in over 60 client locations.
Used PPE to safely handle hazardous materials and chemicals during cleaning assignments.
Delivered timely and consistent cleaning services, meeting all daily task checklists without fail.
Built strong client relationships, resulting in repeat business and referrals.
Education
Bachelor of Arts - Project Management
DeVry University
New York, NY
11.2024 - 11.2024
Skills
Project Coordination
Customer service
Coaching and mentoring
Reporting and documentation
Time Management
Problem-solving
Data collection
Workload management
Certification
Google Project Management Certificate, Coursera, 07/25
Finance and Operations Consultant at Somdevelopment Construction & Daawad ConstructionFinance and Operations Consultant at Somdevelopment Construction & Daawad Construction
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group