Professional and passionate about serving customers well while exceeding expectations and maintaining poise and sense of humor in demanding environments.
Overview
31
31
years of professional experience
Work History
Landscaper and Bartender
Port Townsend Main Street
06.2021 - Current
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders for concerts on the dock.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues and attendees.
Landscaper
Here Landscaping
11.2020 - Current
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project, resulting in repeat business.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
Owner
Caffe Encinalito
01.2015 - 08.2020
Increased customer satisfaction by implementing efficient business processes and providing customer exceptional service.
Developed menu and maintained strong relationships with locals and tourists from around the world, resulting in five star reviews, repeat business, and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Mentored, manged, and trained a team of 5-6 employees with high retention
Maintained kitchen inventory and prepped and baked daily fresh pasties
Commercial Fisherman
Norman Pillen
03.2003 - 06.2012
Acted as chef to crew and cooked morning and evening meals
Collaborated with the crew in executing daily tasks, resulting in increased productivity and teamwork.
Increased catch efficiency with strong work ethic.
Ensured compliance with fishing regulations, leading to a spotless record during inspections.
Brand Ambassador
Adina World Beat Beverages
San Francisco, CA
01.2008 - 02.2009
Increased team productivity by implementing streamlined processes and effective communication strategies.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Waiter
Otter Crossing Cafe
Port Townsend, WA
01.2000 - 02.2001
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend and holiday shifts.
Sandwich Artist
Jordini's Sub Shop
02.1997 - 12.1998
Provided exceptional service and well-crafted sandwiches, resulting in repeat business.
Expedited order processing for increased efficiency in high-volume periods.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Pizza Maker
Lanzas Ristorante
Port Townsend, WA
02.1995 - 01.1996
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Prep Cook
Fountain Cafe
05.1993 - 01.1995
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Streamlined kitchen operations with effective communication and collaboration among team members.
Improved menu offerings, incorporating seasonal ingredients.