Overview
Work History
Education
Skills
Certification
Core Competencies
Timeline
Generic

Sasha Lawson

Overview

3
3
years of professional experience
1
1
Certification

Work History

Environmental Services

Sutter Health
01.2022 - 01.2023
  • Oversaw the sanitation of over 16 patient rooms daily, achieving discharge turnovers within 30 minutes this efficiency enabled timely patient admissions, reduced wait times for critical care, and enhanced overall hospital workflow and resource management
  • I applied specialized cleaning chemicals and utilized advanced sanitation equipment to ensure the highest hygiene standards in the facility, consistently exceeding CDC regulatory requirements
  • Enhanced patient satisfaction by warmly greeting patients and families, actively listening to their concerns, and providing empathetic support to ensure a positive experience. For example, addressing a family's concerns about room sanitation helped alleviate their anxiety and fostered confidence in hospital care
  • Ensured confidentiality by appropriately disposing of patient medical documents and safeguarding privacy

Patient Care Representative

VCA Sacramento Animal Medical Group
01.2020 - 01.2022
  • Served as the primary liaison between patients, physicians, and hospital staff, enhancing team collaboration and patient care through effective communication and meticulous chart reviews
  • Provided comprehensive support to over20 patients daily by verifying insurance, processing payments, coordinating prescription refills, and efficiently scheduling appointments, contributing to optimized workflows and enhanced client satisfaction
  • Triaged incoming emergency patients by evaluating treatment needs and urgency, including a case where a critically injured pet required immediate stabilization, coordination with medical staff, and swift communication with the owners, resulting in the pet's successful recovery and improved client trust
  • Delivered clear and professional guidance on care protocols, nutritional planning, and disease management strategies to ensure both immediate and long-term patient well-being

Education

GED -

Elk Grove Adult Community Education
01.2017

Skills

  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Access), Adobe, and Google Drive (Docs, Sheets, Forms) - Streamlined scheduling processes, ensuring efficient coordination and reduced delays
  • Enhanced data accuracy in reports, contributing to more informed decision-making
  • Designed professional presentations that improved team communication and engagement

Certification

American Red Cross, BLS/CPR ID#01BM611

Core Competencies

  • Skilled collaborator with a proven ability to work effectively in diverse teams.
  • Rapid and adaptive learner, capable of quickly mastering new tools and systems.
  • Effective cross-functional communicator, ensuring seamless collaboration across departments.
  • Solution-oriented professional with a focus on problem-solving and innovation.
  • Detail-focused and highly accurate, ensuring exceptional quality in all tasks.

Timeline

Environmental Services

Sutter Health
01.2022 - 01.2023

Patient Care Representative

VCA Sacramento Animal Medical Group
01.2020 - 01.2022

GED -

Elk Grove Adult Community Education

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Sasha Lawson