Sasha Lopez
McKinney,TX
Summary
Dedicated to creative problem-solving, I bring a wealth of experience in managing diverse facilities operations. From supporting the move of 4,000+ employees to a Manhattan HQ at 50HY to efficiently merging operations for three buildings, my mission is to optimize space, enhance efficiency, and exceed client expectations. With financial acumen, project leadership, and a commitment to fostering dynamic workplace environments, I ensure every detail aligns for facilities excellence.
Professional with solid background in facilities management, prepared to oversee operations and ensure optimal functionality. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in maintenance planning, vendor coordination, and safety compliance. Reliable, decisive, and committed to fostering productive work environments.
Overview
9
9
years of professional experience
Work History
Assistant Facilities Manager
Cushman & Wakefield
03.2024 - Current
- Quotation Preparation: Review client requirements and specifications to prepare quotes for hard services (e.g., HVAC, electrical, plumbing, mechanical maintenance, FLS etc.)
- Ensure all quotes are detailed, clear, and accurate, and are in line with client expectations and company pricing structures
- Calculate markups, margins, and discounts based on predefined company policies and market conditions
- Liaise with internal departments (operations, procurement, etc.) to confirm subcontractor rates, and labor costs
- Client Interaction: Communicate directly with clients to understand their needs, preferences, and any special requirements
- Clarify scope of services, site conditions, and timelines to ensure accurate quote generation
- Provide clients with quotes and respond to inquiries regarding price details, services offered, and terms of agreements
- Cost Analysis: Assess the cost-effectiveness of potential service delivery models (e.g., preventative maintenance plans, ad-hoc services)
- Assist in preparing responses to tenders or bids by submitting detailed pricing and service proposals
- Ensure compliance with all tender requirements, including terms, conditions, and deadlines
- Follow up on submitted bids to clarify any additional information or adjustments as necessary
- System and Documentation Management: Maintain an up-to-date database of quotes, contracts, and pricing information for reference and analysis
- Document all interactions with clients and prospects to maintain a clear audit trail of quotes and communications
- Use quoting software and CRM systems to track and manage quotes throughout the lifecycle (from creation to acceptance)
- Collaboration with Operations Teams: Work closely with the operations and project management teams to ensure smooth handover of projects once quotes are accepted
- Provide detailed project specifications and timelines to the operations team for scheduling and execution
- Support the team in troubleshooting any issues during project delivery that may deviate from the initial quote
- Ensure contracts are compliant with both client requirements and internal policies
- Continuous Improvement: Recommend improvements in quoting processes, methodologies, and pricing strategies
- Regularly review feedback from clients and internal teams to enhance the quoting process
Facilities Manager
Jones Lang Lasalle (JLL)
03.2022 - 11.2023
- Company Overview: (BlackRock Account)
- Provided overall facility services following accounts’ standard processes and procedures including application of policies and programs, and coordination of information
- Partnered with the Relocation Manager and Director of Operations to support the move of over 4,000 employees to their newly constructed headquarters at 50HY, Manhattan, NY
- Successfully supported and merged operations for three buildings totaling 600,000 square feet, ensuring streamlined processes and optimal space utilization
- Conducted thorough assessments of a new one million square foot building, minimizing downtime and disruptions to business operations
- Managed the relationship with the client’s on-site Global Real Estate team
- Supervised day-to-day work for a team of 5 direct reports responsible for all preventative maintenance and repairs, and vendor management utilizing the Corrigo ticketing system
- Collaborated with the finance and accounting team to ensure accurate financial records, including vendor payment tracking, budget forecasting, and cost analysis
- Managed an 11-million-dollar budget for four locations for 2023
- (BlackRock Account)
Assistant Facilities Manager
Jones Lang Lasalle (JLL)
09.2021 - 03.2022
- Company Overview: (BlackRock Account)
- Spearheaded CAPEX and OPEX projects from initiation to completion, ensuring adherence to project scope, budget, and timelines
- Collaborated with cross functional teams to document and refine processes and procedures, establishing a Facilities Handbook for BlackRock’s corporate headquarters
- Created a day-to-day punch list for facilities maintenance mechanics to proactively address any facilities-related or safety issues
- Supervised maintenance and repair activities, coordinating with internal teams and external vendors to promptly address facility issues and minimize downtime
- Led end-to-end onboarding process for new facilities staff and technicians, ensuring seamless integration into the team and the organization
- Worked in tandem with GHS to ensure compliance with environmental, health, and safety regulations, making sure to provide appropriate measures to mitigate risks and maintain a safe working environment
- (BlackRock Account)
Assistant Facilities Manager
Jones Lang Lasalle (JLL)
03.2017 - 09.2021
- Company Overview: (Omnicom Account)
- Responsible for managing 300,000+ square feet in a Class B Landmark building, supporting 1600+ employees overseeing the day-to-day operations for Facilities, Mailroom, Concierge and Hospitality service lines in a Flex (agile) workplace environment
- Supervised day-to-day work for a team of two direct reports responsible for all preventative maintenance, repairs, and vendor management utilizing the Corrigo ticketing system
- Oversaw onsite third-party vendor to ensure contracted responsibilities maintained for mailroom, catering, reception, and janitorial services
- Managed large two-level event space (260-person occupancy) and a Corporate Conference Center, supporting all event logistics for mid-senior-level client events across 12 shared companies
- Managed site Financials including Invoice processing, Accruals, Reforecasting and OpEx/CapEx Budget Planning Consulted with Occupancy Planning team to track and report moves, additions, changes, and to assist with facility planning projects
- Managed all vendor related projects including HVAC, UPS, electrical, and other contractors
- Directed and executed projects, implemented process improvements, justified equipment upgrades and implemented facility upgrades
- Coordinated with building management for all mechanical, engineering, plumbing, security, and safety
- Implemented COVID-19 pandemic office re-entry plans including standardized communications, revised protocols for cleaning & safety, social distancing signage and the implementation of online desk-booking
- (Omnicom Account)
Facilities Supervisor
OmnicomMediaGroup
01.2016 - 02.2017
- Assisted the Facility Manager in the agency operations for 2 buildings with 1000+ employees
- Performed daily walk through for six floors; checked restrooms, hallways, stairwells, and freight area for deficiencies and areas for improvement
- Collaborated directly with contractors and vendors as assigned by Facility Manager Managed all sourcing and purchasing for small and large projects
- Assessed and set up new vendors by obtaining COI and W9 documents
- Processed all Office Services and NY invoices for payment with Finance via DocuSign Managed Iron Mountain document archiving process
- Monitored facility cleaning; ensured the list of night-cleaning and floorplans were provided to the cleaning supervisor daily
Education
GED -
Manhattan Learning Center
New York, NY01-2005
Skills
- WORKSPEED
- S2NET NETGUARD
- EVS BUILDING ENGINES
- PRISM
- SV3
- WRIKE
- MICROSOFT OFFICE SUITE
- MICROSOFT TEAMS
- IOFFICE
- CORRIGO
- DOCUSIGN
- CONDECO ROOM BOOKING
- WEBEX: SPACE
- CORE
- NETSUITE
- FACILITIES MANAGEMENT
- OPERATIONS MANAGEMENT
- VENDOR MANAGEMENT
- UPGRADES/RENOVATION
- PROJECT MANAGEMENT
- WORK ORDER MANAGEMENT
- BUDGETING/COST CONTROL
- HEALTH AND SAFETY
- COMPLIANCE REGULATIONS
- PM/RM MANAGEMENT
- Microsoft office
- Work order management
- Building maintenance
- Budget planning and development
- Facility updating
- Teamwork and collaboration
- Customer service
- Attention to detail
- Relationship building
Additionaleligibilityqualifications
- Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes
- Proficient in understanding management agreements and contract language
- Working knowledge of computer software programs and base building systems
- Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
- Demonstrated ability to exercise good judgment
- Excellent interpersonal skills
- Ability to work a flexible schedule as needed, including but not limited to overnight travel, on call after hours and weekends
References
- Toni Castellano, Director of Facilities and Workplace Experience at Blackrock, 212-810-3093, 347-931-5982, toni.castellano@blackrock.com
- Wayne Mann, Managing Director of PDS at Cushman and Wakefield, 631-740-1472, wayne.mann@cushwake.com
- Isabel Darling, Senior Director, Data Quality & Governance at JLL, 919-842-9033, Isabel.darling@jll.com
Professional Statement
Dedicated to creative problem-solving, I bring a wealth of experience in managing diverse facilities operations. From supporting the move of 4,000+ employees to a Manhattan HQ at 50HY to efficiently merging operations for three buildings, my mission is to optimize space, enhance efficiency, and exceed client expectations. With financial acumen, project leadership, and a commitment to fostering dynamic workplace environments, I ensure every detail aligns for facilities excellence.
Languages
Spanish
Professional Working
Timeline
Assistant Facilities Manager
Cushman & Wakefield
03.2024 - Current
Facilities Manager
Jones Lang Lasalle (JLL)
03.2022 - 11.2023
Assistant Facilities Manager
Jones Lang Lasalle (JLL)
09.2021 - 03.2022
Assistant Facilities Manager
Jones Lang Lasalle (JLL)
03.2017 - 09.2021
Facilities Supervisor
OmnicomMediaGroup
01.2016 - 02.2017
GED -
Manhattan Learning Center
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