Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sasha Maggard

Purcell,Mo

Summary

I have excellent organization skills. Very good at multi-taking. I have years of customer service experience.

Overview

18
18
years of professional experience

Work History

Quality Control Analyst

Schreiber Foods
Carthage, MO
09.2023 - Current
  • Documented inspection results according to established protocols including detailed reports outlining any potential defects or discrepancies found during review process.
  • Participated in regular meetings with management team members discussing progress towards achieving company objectives related to product excellence.
  • Monitored production processes to ensure compliance with safety regulations.
  • Monitored production processes to ensure compliance with established quality control standards.
  • Analyzed statistical data from inspections and tests in order to recommend changes in process controls or design modifications that will improve product reliability.
  • Conducted tests on product samples and recorded results.

Maintenance Technician

Schreiber Foods Inc.
Carthage, MO
06.2022 - 09.2023
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Provided technical support to production staff for machine troubleshooting needs.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Maintained accurate records of all maintenance activities performed.
  • Troubleshot complex electrical and mechanical issues with minimal downtime.
  • Conducted electrical repairs on motors, lighting systems, and other related components.

Forklift Operator

Schrieber foods
Carthage, MO
05.2020 - 06.2022
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Ensured safety procedures were followed when operating forklifts.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.

Production Line Leader

Peerless Products
Fort Scott, KS
10.2017 - 02.2020
  • Assisted in troubleshooting any technical issues that arose during production operations.
  • Trained new employees on how to use machines and equipment safely.
  • Monitored production line workers to ensure they followed safety protocols and procedures.
  • Conducted regular meetings with team members to discuss their concerns or suggestions for improvement.
  • Documented any changes made to improve processes or adjust workflow patterns.
  • Performed daily inspections of tools, machines, and supplies used on the production line.
  • Resolved conflicts between employees in a professional manner when necessary.
  • Created detailed reports on product output, scrap rates, and waste management metrics.
  • Coordinated with other departments to maintain the efficiency of the production line.
  • Organized work shifts and assigned tasks to each team member accordingly.
  • Maintained accurate records of inventory, materials, and labor costs.
  • Established goals for each shift based on company objectives and monitored progress towards those goals.
  • Developed strategies for improving productivity levels on the production line.
  • Collaborated with other departments to ensure smooth communication between teams.
  • Analyzed data from previous shifts to develop methods for increasing efficiency on future shifts.
  • Scheduled regular maintenance for machinery and equipment as needed.
  • Provided feedback to supervisors about employee performance issues.
  • Implemented cost-saving measures where appropriate while maintaining high quality standards.
  • Identified any potential problems or delays in the production process.
  • Ensured that all products met quality standards before being shipped out.
  • Investigated causes of defects or errors in the production process and implemented corrective actions promptly.
  • Collaborated with Quality Control personnel to ensure that manufactured products met customer specifications.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

Supervisor

Valu Merchandisers
Fort Scott, KS
11.2013 - 08.2017
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Created new strategies for improving customer service standards within the organization.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Implemented new operational procedures, increasing efficiency.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Streamlined workflow processes, reducing project completion times.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Invoicing Specialist

Ward Kraft
Fort Scott, KS
05.2010 - 11.2013
  • Managed collection efforts on past due accounts via phone calls, emails or letters.
  • Created financial documents such as debit memos, credit memos, journal entries and accruals related to invoicing processes.
  • Ensured timely processing of customer payments according to terms outlined in the contract agreement.
  • Provided support in preparing financial statements or reports related to invoice transactions.
  • Monitored workflow processes associated with invoice generation, payment processing, and cash application functions.
  • Collaborated with other departments to resolve issues related to accounts receivables or payables.
  • Processed large volumes of client data accurately and efficiently using specialized software programs.
  • Responded promptly to customer inquiries regarding their accounts receivable balances.
  • Generated and processed invoices in accordance with billing cycles.
  • Reconciled vendor statements to ensure accuracy of accounts payable ledger.
  • Implemented changes or improvements within the organization's existing billing systems.
  • Tracked delinquent accounts utilizing tracking spreadsheet tools or software applications.
  • Participated in process improvement initiatives related to billing practices or procedures.
  • Adhered to company policies concerning accounting standards and regulations when generating invoices.
  • Performed credit checks on new customers prior to issuing invoices.
  • Reviewed customer invoices for accuracy and completeness, ensuring all required information was present.
  • Resolved invoice discrepancies by obtaining additional information from customers and vendors.
  • Developed a system to track payment status of customer accounts.
  • Analyzed sales data for trends and opportunities for improvement in billing procedures.
  • Assisted Accounts Payable department with verifying vendor invoices against purchase orders for accuracy.
  • Prepared monthly reports on accounts receivable aging and collections activities.
  • Maintained up-to-date records of invoices, payments, and account statuses.
  • Performed data import, scanning, or manual keying processes to verify invoice accuracy.
  • Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Contacted vendors to follow up on late invoices.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Processed and sent invoices, adjustments, and credit memos to customers.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.
  • Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
  • Reviewed data for deficiencies or errors to correct incompatibilities and review output.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.

Waitress

Sale Barn Cafe
Fort Scott, KS
11.2006 - 02.2011
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Bussed tables as needed during peak hours.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Communicated daily specials to customers.
  • Provided accurate change for cash transactions using a cash register system.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.

Education

Associate of Applied Science - Accounting And Finance

Stratford Career Institute
Online
05-2010

Associate of Science - CNA/CMA

Fort Scott Community College
Fort Scott, KS
05-2008

High School Diploma -

Fort Scott Sr High School
Fort Scott, KS
05-2007

Skills

  • Sampling procedures
  • Corrective Actions
  • Testing Procedures
  • Equipment Calibration
  • Documentation Review
  • Product Inspections

Accomplishments

  • Dean's Honor Roll
  • National Honor Society
  • Phi Theta Kappa Honor Society

Timeline

Quality Control Analyst

Schreiber Foods
09.2023 - Current

Maintenance Technician

Schreiber Foods Inc.
06.2022 - 09.2023

Forklift Operator

Schrieber foods
05.2020 - 06.2022

Production Line Leader

Peerless Products
10.2017 - 02.2020

Supervisor

Valu Merchandisers
11.2013 - 08.2017

Invoicing Specialist

Ward Kraft
05.2010 - 11.2013

Waitress

Sale Barn Cafe
11.2006 - 02.2011

Associate of Applied Science - Accounting And Finance

Stratford Career Institute

Associate of Science - CNA/CMA

Fort Scott Community College

High School Diploma -

Fort Scott Sr High School

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