Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha Marzuki

Keller,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Store Lead

Men's Wearhouse
10.2024 - Current
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assign work to tailor and quality check all finished alterations.
  • Supervised team member on their assigned tasks throughout the day.
  • Monitored store performance metrics, such as sales, profitability and customer satisfaction.
  • Conducted daily store operations including opening and closing procedures, cash handling, register operations and inventory management.
  • Organized promotional display and merchandise shelves according to company standards.
  • Recorded quantities of damaged, faulty or expired items in product reports.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well stocked, organized and current.

Supervisor

HomeGoods
02.2023 - 10.2024
  • Prioritizing the processing of merchandise onto the sales floor.
  • Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools.
  • Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines.
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
  • Ensures Associates complete tasks and daily activities in accordance with store plan; prioritizes as needed.
  • Monitors and measures productivity of team and coaches as necessary.
  • Organizes and rotates back stock for easy replenishment.
  • Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures.
  • Coordinated with other departments to ensure smooth workflow processes.
  • Resolved customer complaints in a timely manner, escalating when necessary.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Resolved customer complaints and issues swiftly to maintain high service standards.
  • Register.

Visual Merchandising Specialist

At Home (The Home Décor Superstore)
01.2020 - 01.2023
  • Responsible for delivering a timely execution of the Event Calendar and to deliver a consistent in-store experience for our customers that meets or exceeds their expectations and to improve the overall standards in our stores one department at a time.
  • Plan the department reinventions utilizing the standards manual.
  • Deliver reinvention on the agreed upon timeline.
  • Clearance Execution Events Responsible for redline/green line markdowns.
  • Inventory supplies prior to beginning any markdown project.
  • Control quantity and condition of all incoming visual material.
  • Maintain and care for all display and interior material with sustainability in mind.
  • Developed and implemented creative visual merchandising strategies to drive sales and enhance the customer experience.

Founder/Manager/Designer

Zuwt Handmade Shoes
01.2014 - 01.2016
  • Product design.
  • Quality control for material and overlook the production process.
  • Design and produce packaging for final product.
  • Marketing throughout Indonesia, Malaysia and Singapore.

Store Fit Out and Visual Merchandise Manager

Rip Curl Asia (PT. Jarosite)
01.2004 - 01.2014
  • Responsible in setting up new stores fit out and redesign stores (zoning lay out, rack and table designing, POP positioning, budget making) for RC Flagship stores and consignment stores.
  • Responsible for quality control and inventory.
  • Working with graphic designers regarding artwork for images (for display or POP promotion concepts of Rip Curl stores and consignment stores).
  • Work with marketing, sales, and retail department regarding promotions within the year.
  • Preparing POP materials, term and condition of promotions and make sure the materials arrive on time at Rip Curl Flagship stores and consignment stores.
  • Arranging window display for Rip Curl Flagship stores and national campaigns.
  • Trained store staff on proper execution of visual merchandising techniques.
  • Developed and implemented visual merchandising strategies to increase sales and enhance customer experience.

Education

Economy Management

University of Jayabaya
Jakarta

Skills

  • Leadership and ownership
  • Customer service
  • Team Management
  • Visual Merchandising
  • Quality control
  • Sales strategy
  • Relationship building
  • Problem-solving abilities
  • Adaptability
  • Decision-Making
  • Product Merchandising
  • Teamwork and Collaboration

Timeline

Store Lead

Men's Wearhouse
10.2024 - Current

Supervisor

HomeGoods
02.2023 - 10.2024

Visual Merchandising Specialist

At Home (The Home Décor Superstore)
01.2020 - 01.2023

Founder/Manager/Designer

Zuwt Handmade Shoes
01.2014 - 01.2016

Store Fit Out and Visual Merchandise Manager

Rip Curl Asia (PT. Jarosite)
01.2004 - 01.2014

Economy Management

University of Jayabaya

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