To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Pre-Operative Assistant
Muskegon Surgery Center
01.2017 - Current
Perform case review to prioritize pre-op phone calls and create charts with appropriate paperwork for booked cases.
Review surgery schedules daily to ensure all cases have been received.
Log, review and collect all pre-op testing and medical clearances while maintaining communication with primary care and surgeons offices to ensure chart completion.
Assist pre-op/recovery nurses, anesthesia and clinical director with issues, hospital transfers and other various tasks.
Complete case review with anesthesia before boarding complex cases and assist with anesthesia review cases.
Access and navigate multiple patient portal information systems.
Cross trained in scheduling and front desk duties.
Office Manager/Receptionist Intermittent
Complete Automotive Service
02.1998 - 12.2016
Responsible for answering all calls from customers and suppliers.
Schedule appointments, create quotes and invoices. Receive payments from customers and suppliers.
Maintain updated records and accounts.
Order, receive and stock supplies while maintaining mechanics bays.
Responsible for AR/AP, bank deposits, payroll and cash handling.
Central Intake Lead/Medical Billing Representative
Mercy Health DME
06.2010 - 07.2014
Received and processed incoming calls from patients, physicians, social workers, VNS and sanctuary facilities.
Received and processed durable medical equipment and supply orders, create work orders for delivery and drop-ship supplies to patients.
Create schedule and route for equipment delivery drivers.
Retrieved patient demographics, insurance information and prescriptions through patient portal system. Input patient demographics and information into MedAct.
Performed insurance verification, obtained prior authorizations and documentation required for authorization.
Post insurance payments and work detailed aging reports.
Manager/Restaurant Owner
Beach Sands Cafe
01.2002 - 06.2006
Managed daily operations within restaurant.
Responsible for ordering supplies, stocking and maintaining inventory.
Hiring of staff, held morning meetings, schedule employees and handling disputes.
Maintained good relationships with vendors, suppliers and employees.
Responsible for AR/AP, bank deposits, payroll and cash handling.
Maintained up to date records in accordance with state regulations.
Education
Medical Assistant Certificate - Medical Assisting
Ross Medical Education Center
Muskegon, MI
12.2007
Skills
Workload Management
Multitasking abilities
Problem solving
Organizational skills
Attention to detail
Bookkeeping
Records Management
AR/AP
Strong Problem Solver
Timeline
Pre-Operative Assistant
Muskegon Surgery Center
01.2017 - Current
Central Intake Lead/Medical Billing Representative
Mercy Health DME
06.2010 - 07.2014
Manager/Restaurant Owner
Beach Sands Cafe
01.2002 - 06.2006
Office Manager/Receptionist Intermittent
Complete Automotive Service
02.1998 - 12.2016
Medical Assistant Certificate - Medical Assisting
Ross Medical Education Center
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