Compassionate and dedicated registered nurse (RN) with extensive experience in neonatal care and a progressive career in critical direct patient care, triage, and care coordination within fast-paced environments. Expertise in maintaining composure under pressure while effectively managing challenging patients and high-stress situations. Strong ability to foster meaningful relationships with patients and families through empathetic communication, a respectful demeanor, and a commitment to exceptional customer service. Proven track record of delivering high-quality care that prioritizes patient well-being and satisfaction.