Sasha Montes
Las Vegas,NV
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
Work History
Restaurant Food Server
McDonald's Restaurant
Las Vegas, NV
02.2024 - 05.2024
- Brought food and drinks out to tables, ensuring accuracy of order.
- Complied with all sanitation regulations within restaurant's guidelines.
- Provided excellent customer service through active listening and problem solving skills.
- Suggested menu items to customers based on their preferences.
- Greeted customers and provided them with menus.
- Assisted other servers as needed, including setting up dining areas before shifts began.
- Cleared used dishes from tables during and after meals.
- Received payment from customers and returned correct change when necessary.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Maintained a clean, safe working environment by adhering to health codes.
- Answered questions about menu selections and made recommendations when requested.
- Provided guests with accurate wait times for food orders while they waited.
- Checked in with diners throughout the meal to ensure satisfaction.
- Processed payments for meals using cash registers or point-of-sale systems.
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Organized tables quickly so new guests could be seated in a timely fashion.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Restaurant Server
Panera Bread
Las Vegas, NV
02.2022 - 07.2022
- Greeted and seated customers promptly, courteously, and professionally.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Processed payments from customers using cash registers or POS systems.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Followed up on guest requests in a timely manner.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Communicated effectively with kitchen staff regarding order status updates.
- Assisted other servers as needed during peak hours or special events.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Clark County Acceleration Academy
Las Vegas, NV06-2024
Skills
- Food Preparation
- Menu knowledge
- Wine pairing
- Special Event Coordination
- Point of sale systems
- Food allergy awareness
- Clear Communication
- Food presentation
- Guest Relations
- Table Setting
- Professional Appearance
- Guest Engagement
- Cash Handling
- Dining Costumer Service
- Price Memorization
- Table Setting Arrangement
- Menu Presentation
- Check payment processing
- Ordering procedures
Timeline
Restaurant Food Server
McDonald's Restaurant
02.2024 - 05.2024
Restaurant Server
Panera Bread
02.2022 - 07.2022
High School Diploma -
Clark County Acceleration Academy
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