Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sasha Pantoja

1809 Elmwood Ave, Berwyn,IL

Summary

Highly adaptable and versatile professional with a diverse experience across warehouse operations, food production and record-keeping, and restaurant management. Proven ability to excel in various industries from optimizing productivity, improving safety, and training as an amazon worker; to ensuring quality in meat processing; and leading teams in fast-paced dining environments. This broad experience showcases a unique versatility, strong problem-solving skills, quick thinking, and the capacity to quickly learn and thrive in new roles. Committed to contributing to organizational success through a broad skill set and a results-driven approach.

Overview

5
5
years of professional experience

Work History

Inbound and Outbound Warehouse Associate

Amazon
09.2023 - Current
  • Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency through ASC (Associate Safety Committee). Performed daily warehouse walk-throughs, while in role, identifying and immediately addressing any unsafe work environments.
  • Expedited order processing by driving Order Pickers to accurately stow incoming cartons and to pick items according to fulfillment center specifications.
  • Aided in the training of new and current warehouse associates as a Learning Ambassador, sharing best practices and providing guidance when needed.
  • Upheld company standards for quality, performance and accuracy across outbound and inbound operations. Scanning anywhere between 70 to over 100 boxes per hour.
  • Maximized space usage and within racking systems using strategic organization methods. Maintained cleanliness of racking by throwing out any wood debris and trash that may accumulate.
  • Drove forklifts to unload pallets from trailers in a timely manner to maintain high inbound productivity and work flow.

Oven Operator

OSI Industries
03.2023 - 07.2023
  • Operate and monitor industrial ovens and frigos used for cooking and blast freezing meat products to produce thousands of pounds of meat batches per shift in a fast paced environment.
  • Conduct regular checks of both ovens and freezers to ensure proper cooking times, internal temperatures, measurements, and weight requirements are met.
  • Set and adjust oven temperatures, fan levels, and belt speeds according to product specifications to maintain smooth production and eliminate any possible waste of product.
  • Use computers to keep detailed records of meat batches, including weight, temperatures, cook times, freeze times, and output quality
  • Partner with quality control teams to maintain product consistency and compliance with food safety regulations.
  • Led assembly line workers to ensure the team could keep up with fast production flow and had all supplies needed at all times to prevent backups of product on conveyors.
  • Using company logs, ensured accurate data entry for all assembly lines and recorded all batches produced, including the number of boxes per pallet, production times, and/or any downtimes. Labeled all pallets properly.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during oven operation or production processes, which occurred almost daily.

Assistant Restaurant Manager

Zacatacos
10.2019 - 03.2023
  • Conducted daily cash handling, ensuring accuracy in all financial reporting processes. Performed end-of-day financial reports. Recorded profits in POS system and sent day's profits to main office.
  • Led shifts and ensured smooth operations during peak hours.
  • Handle customer inquiries and complaints, ensuring prompt resolution to maintain a positive dining and/or takeout experience. Always remaining patient and pleasant, even with the toughest customers.
  • Performed daily administrative tasks, such as controlling inventory, ordering supplies, and maintaining stock levels to ensure smooth operation. Processed all invoices and reported any additional expenses.
  • Managed multiple areas in a fast-paced environment, handling takeout, phone orders, order packing, food prep, drive-through, and dining tables simultaneously. Pitching in wherever needed to ensure customer satisfaction and support team members.
  • Improved work culture through effective communication skills and motivational techniques, especially during very busy times, resulting in enhanced teamwork and productivity.
  • Maintained a clean and organized dining area, contributing to a positive dining atmosphere.
  • Delivered in-depth training to new team members and customer-facing roles to promote strong team performance and exceptional customer service.
  • Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care and personalized interactions that led to repeat business.

Skills

  • Warehouse safety
  • Forklift operator
  • Recordkeeping
  • Problem-solving
  • Adaptability and flexibility
  • Attention to detail
  • Excellent communication
  • Computer proficiency
  • Training and mentoring
  • Multitasking in fast-paced environments

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Inbound and Outbound Warehouse Associate

Amazon
09.2023 - Current

Oven Operator

OSI Industries
03.2023 - 07.2023

Assistant Restaurant Manager

Zacatacos
10.2019 - 03.2023

Similar Profiles

CREATE PROFILE
Sasha Pantoja