Sasha Pereira
North Port,FL
Overview
8
8
years of professional experience
Work History
HR Administrative Assistant
PGT Innovations
11.2023 - Current
- Contributed to a positive company culture by planning engaging team-building events and activities.
- Provided exceptional support to the HR department during high-volume periods, such as open enrollment or annual performance review cycles.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Responded to employee inquiries regarding benefits and other HR topics.
Checkout Advocate
Target
10.2020 - Current
- Streamlined checkout procedures for quicker transaction times and reduced wait periods.
- Balanced cash drawers at the end of each shift, demonstrating attention to detail and financial responsibility.
- Handled returns and exchanges in a professional manner, adhering to store policies.
- Assisted customers with bagging items, displaying excellent customer service skills.
- Developed relationships with regular shoppers by remembering preferences, providing personalized recommendations, resulting in increased loyalty among clientele.
- Consistently met or exceeded performance metrics related to transaction speed and accuracy rates while maintaining a friendly demeanor towards customers.
Receptionist
PGT Innovations
06.2023 - 11.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
McDonalds Crew Member
McDonald's
08.2019 - 07.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Walmart
10.2016 - 02.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Diploma -
North Port High School
North Port, FL05.2014
Skills
- Front Desk
- Phone Etiquette
- Typing
- Microsoft Outlook
- Spanish
- Intermediate
- Bilingual
- Human Resources
- Employee Recognition Programs
- New Hire Orientation
- Office Administration
- Human resources knowledge
- Human resources administration
Languages
Spanish
Native or Bilingual
Timeline
HR Administrative Assistant
PGT Innovations
11.2023 - Current
Receptionist
PGT Innovations
06.2023 - 11.2024
Checkout Advocate
Target
10.2020 - Current
McDonalds Crew Member
McDonald's
08.2019 - 07.2020
Cashier
Walmart
10.2016 - 02.2017
Diploma -
North Port High School