Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

SASHA PLACIDE

Charlotte,NC

Summary

Strong organization, time-management and interpersonal skills ideal for an Office Assistant position. Strong typing abilities and a familiarity with modern office equipment, along with computer software such as Microsoft Office and excel. Academic background in business and administration. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

13
13
years of professional experience

Work History

Store Manager

Circle K
07.2018 - Current
  • Train store managers
  • Develop positive and relationships with all suppliers
  • Train all employees ensuring that customer service, store image and marketing execution has been met
  • Train employees on safety procedures and promote safety awareness
  • Evaluate and develop specific action plans to address the needs of the store in order to reach objectives
  • Organize and maintain all store files
  • Analyze daily sales and expense information and take appropriate action to maximize sales and profit
  • At all times work as an effective manager, supervisor, and leader
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

Assistant Manager

Pomodoro's Italian American Café
08.2015 - 07.2018
  • Handled scheduling duties to ensure that the restaurant was properly staffed at all times
  • Interacted with customers as they entered the store to determine what their needs were
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
  • Immediately addressed problems with customers to promote quick and successful resolution
  • Responded to customer concerns with friendly and knowledgeable service
  • Counted cash drawers and made bank deposits
  • Instructed staff on appropriately handling difficult and complicated sales
  • Examined merchandise to verify that it was correctly priced and displayed
  • Reported to the general manager regarding all store and staff issues.

Shift Manager

Olive Garden Italian Restaurant
02.2011 - 06.2014
  • Supervised wait staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down
  • Helped with preparation, set-up, and service for catering events
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Carefully interviewed, selected, trained and supervised staff
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Education

Bachelor of Arts - Business Administration And Management

University of North Carolina At Charlotte
Charlotte, NC
05.2026

Associate of Arts - Business Administration

Central Piedmont Community College
Charlotte, NC
01.2018

Skills

  • Self-motivated
  • Strong verbal communication
  • Excellent planner and coordinator
  • Critical thinking
  • Detail oriented
  • Organized
  • Team leadership
  • Customer service oriented
  • Friendly and Positive
  • Staff Supervision
  • Customer Relations
  • Business Leadership
  • Team Building and Leadership

Timeline

Store Manager

Circle K
07.2018 - Current

Assistant Manager

Pomodoro's Italian American Café
08.2015 - 07.2018

Shift Manager

Olive Garden Italian Restaurant
02.2011 - 06.2014

Bachelor of Arts - Business Administration And Management

University of North Carolina At Charlotte

Associate of Arts - Business Administration

Central Piedmont Community College
SASHA PLACIDE