Summary
Overview
Work History
Education
Skills
Timeline
Generic

SASHA RAMSAWAK

Richmond Hill,NY

Summary

Results-driven professional with a strong work ethic and a commitment to delivering excellent customer experiences. Proven ability to enhance profitability through effective problem-solving and quick mastery of new skills. Highly adaptable and capable of working independently while fostering positive interpersonal relationships. Career goals include leveraging expertise in customer service and operations to drive organizational success.

Overview

20
20
years of professional experience

Work History

Driver

Uber & Lyft
07.2021 - Current
  • Adhered to company policies and procedures related to safety and security standards.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Managed time efficiently when making multiple stops along designated routes.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations, and other applicable laws governing transportation.

Account Payable

Bridge View Nursing Home
08.2018 - 07.2021
  • Analyzed discrepancies between vendor statements and company records to identify errors or missing information.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Researched, resolved and responded to inquiries from vendors regarding payments.
  • Reconciled accounts payable ledgers against general ledger accounts on a monthly basis.
  • Maintained accurate records of all transactions including purchase orders, invoices, credit memos.
  • Developed and maintained relationships with vendors by providing prompt resolution of invoice issues.
  • Reviewed invoices for accuracy and completeness.
  • Recommended changes in existing practices or procedures based on knowledge gained from experience.
  • Processed high volume of vendor invoices and payments in a timely manner.

Coordinator

Glen Oaks Family Vision
08.2015 - 05.2018
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Handled confidential documents with discretion.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Organized and maintained filing systems for important documents.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Monitored project progress and provided updates to stakeholders.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Delegated work to staff, setting priorities and goals.

Administrative Assistant

Adeshola Adeyemo Law Firm
01.2005 - 06.2015
  • Scheduled appointments between clients and customers and internal staff members.
  • Facilitated communication between different departments within the organization.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Managed office supplies inventory and placed orders when necessary.
  • Directed customer inquiries to appropriate department personnel.

Education

GED -

Queens Educational Opportunity Center
01.2011

Skills

  • Friendly and outgoing
  • Passenger transportation
  • Adaptable driving techniques
  • Verbal and written communication
  • DOT compliance
  • GPS and route planning
  • Attention to detail
  • Time management
  • Clean driving record
  • Valid Driver's license
  • Passenger support
  • Customer service
  • Schedule management

Timeline

Driver

Uber & Lyft
07.2021 - Current

Account Payable

Bridge View Nursing Home
08.2018 - 07.2021

Coordinator

Glen Oaks Family Vision
08.2015 - 05.2018

Administrative Assistant

Adeshola Adeyemo Law Firm
01.2005 - 06.2015

GED -

Queens Educational Opportunity Center

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SASHA RAMSAWAK